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Alcatel-Lucent Rainbow vs Microsoft Unified Communications as a Service comparison

Alcatel-Lucent Enterprise and Microsoft are both solutions in the Unified Communications as a Service category. Alcatel-Lucent Enterprise is ranked #8, while Microsoft is ranked #4. Alcatel-Lucent Enterprise holds a 4.3% mindshare in UCS, compared to Microsoft’s 7.7% mindshare.
Alcatel-Lucent Rainbow
  • 349 Views
  • 143 Comparison Views
Microsoft Unified Communica...
  • 168 Views
  • 161 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent Rainbow
Ranking in Unified Communications as a Service
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications (9th)
Microsoft Unified Communica...
Ranking in Unified Communications as a Service
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Unified Communications as a Service category, the mindshare of Alcatel-Lucent Rainbow is 4.3%, down from 8.3% compared to the previous year. The mindshare of Microsoft Unified Communications as a Service is 7.7%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications as a Service Mindshare Distribution
ProductMindshare (%)
Microsoft Unified Communications as a Service7.7%
Alcatel-Lucent Rainbow4.3%
Other88.0%
Unified Communications as a Service
 

Comparisons

Kamailio SIP Server vs Alcatel-Lucent Rainbow Logo
Kamailio SIP Server vs Alcatel-Lucent Rainbow
Compared 62% of the time
3CX Live Chat vs Alcatel-Lucent Rainbow Logo
3CX Live Chat vs Alcatel-Lucent Rainbow
Compared 20% of the time
Alcatel-Lucent OpenTouch Enterprise Cloud vs Alcatel-Lucent Rainbow Logo
Alcatel-Lucent OpenTouch Enterprise Cloud vs Alcatel-Lucent Rainbow
Compared 18% of the time
More Alcatel-Lucent Rainbow Competitors
Voice Services and Solutions vs Microsoft Unified Communications as a Service Logo
Voice Services and Solutions vs Microsoft Unified Communications as a Service
Compared 100% of the time
More Microsoft Unified Communications as a Service Competitors
 

Product Reports

Buyer's Guide
Unified Communications
March 2026
Alcatel-Lucent Rainbow reportDownload Alcatel-Lucent Rainbow product report
No data available
 

Also Known As

Alcatel Lucent Rainbow, Alcatel-Lucent OpenTouch Conversation
MS Unified Communications as a Service
 

Overview

The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems. ... Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs.

Alcatel-Lucent Enterprise
Microsoft unified communications technologies offer customers choices in how their communications and collaboration software is delivered, managed, and maintained: On-premise, Hosted by partners and Hosted by Microsoft. By uniting your existing communication systems and tools: Desktop telephone systems, Legacy PBX and IP-PBX systems, Internet, Voice mail and Faxes.
Microsoft
 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Swisscom
See our list of best Unified Communications as a Service vendors.

We monitor all Unified Communications as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.