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Akamai mPulse vs Dynatrace vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.4%, up from 0.3% compared to the previous year. The mindshare of Dynatrace is 10.2%, down from 13.0% compared to the previous year. The mindshare of New Relic is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables dynamic injections from within the product which is great."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"In my experience, Dynatrace is scalable."
"The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit."
"The installation and configuration were very straightforward and nice."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"It has enabled us to have a deeper insight into our application availability and performance."
"​It provides the whole perspective in a single place when trying to guide the right people to go to the right solution at any given point in time."
"The versatility of the solution is its most valuable feature."
"Server uptime is its most valuable feature."
"You don't have to go through a list of 500 servers."
"New features are added often."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The integration and configuration of New Relic is straightforward and easy."
 

Cons

"The end-to-end distributor tracing connectivity isn't there."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"Even if the engine can manage a huge amount of data, requests take time to succeed."
"We would like to see more external tool integration, which is critical for us."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"We have had to resolve a lot of things and had a lot of issues with the tool.​"
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The connectivity between legacy and newer cloud applications is not great."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The solution needs to have staging."
"It would be nice if there were pre-made dashboards."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
 

Pricing and Cost Advice

Information not available
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"They could improve their price ranges, as there is no option for startups or testing."
"Its licensing is complicated or not transparent."
"Setup cost is very low considering that it is an almost totally, automatic process."
"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"Cost is significant with a lot of extras."
"The solution is less expensive than AppNeta."
"The price depends on how many agents you want."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"I loved this product, but we can no longer afford it, so we dropped it."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
11%
Retailer
8%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The...
What is your primary use case for New Relic Insights?
I use New Relic for the creation of dashboards, alerts, and any type of observability resources that are relevant for...
 

Comparisons

 

Also Known As

SOASTA mPulse
No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: July 2025.
863,331 professionals have used our research since 2012.