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Akamai App and API Protector vs Arbor DDoS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
4.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
6.7
Arbor DDoS ensures 100% uptime and cost-effective threat mitigation, boosting revenue and reputation for Polish telecoms and ISPs.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
7.5
Arbor DDoS support is competent and recommended, despite some delays, and receives ratings between seven and nine.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
The technical support team is very effective in resolving issues.
Although the team is good, they are not fast, and they lack the skills to manage dynamic attackers.
Support for Arbor DDoS deserves a rating of 10 because when there is a problem with implementation, the people I work with are the best.
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
7.8
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.3
Arbor DDoS is praised for scalability, effective management, and seamless integration, despite some concerns about pricing.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
This would enhance the knowledge about scalability options available for Arbor DDoS, making it more accessible and useful for users.
They need to purchase boxes monthly to expand their bandwidths, and these new boxes can be added to the installed base very easily.
I find Arbor DDoS to be very scalable.
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
8.1
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
8.3
Arbor DDoS is highly stable and effective, with minor issues during setup, and typically rated eight or nine out of ten.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
It is a very stable product.
Arbor DDoS is very stable.
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
Arbor DDoS needs improved scalability, user interface, integration, pricing, support, and automation for better legitimate traffic protection.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
I would like to see an option to decrypt the traffic with Arbor DDoS, as some clients are interested in this, particularly for application layer attacks on port 443.
Enhancing the handshakes between Arbor DDoS and third-party solutions is essential for obtaining better and real-time data that supports any organization’s support team effectively.
I would like to see a roadmap for one or two years, and it is tough to predict what will happen in that timeframe without a clearer description.
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
Arbor DDoS pricing is high, catering to enterprises with options like perpetual and subscription, yet needs more competitive pricing.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
The pricing for the service is reasonable, neither excessively cheap nor prohibitively expensive.
The prices for Arbor DDoS are expensive.
For some customers, the cost is expensive, but for enterprises looking to protect their services, it is affordable.
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
Arbor DDoS provides robust attack mitigation with a user-friendly GUI, AI capabilities, and real-time traffic visualization for enhanced security.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots.
That is an attack over 10 gigabit per second, and if an attack enters the telecommunication network, that will be a disaster for their customer, their services, and so on.
We have many updates for the library of different attacks, and they have artificial intelligence that automatically learns the process during different attacks.
The platform offers quick mitigation of attacks because Arbor DDoS uses BGP Flowspec, enabling very quick mitigation.
 

Categories and Ranking

Cloudflare
Sponsored
Ranking in Distributed Denial-of-Service (DDoS) Protection
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (12th)
Akamai App and API Protector
Ranking in Distributed Denial-of-Service (DDoS) Protection
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (9th), Cloud and Data Center Security (10th)
Arbor DDoS
Ranking in Distributed Denial-of-Service (DDoS) Protection
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Distributed Denial-of-Service (DDoS) Protection category, the mindshare of Cloudflare is 18.8%, up from 17.4% compared to the previous year. The mindshare of Akamai App and API Protector is 4.2%, up from 3.9% compared to the previous year. The mindshare of Arbor DDoS is 11.4%, down from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Distributed Denial-of-Service (DDoS) Protection Market Share Distribution
ProductMarket Share (%)
Cloudflare18.8%
Arbor DDoS11.4%
Akamai App and API Protector4.2%
Other65.6%
Distributed Denial-of-Service (DDoS) Protection
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Gavin Pinho - PeerSpot reviewer
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
Hamada Elewa - PeerSpot reviewer
Users have experienced comprehensive protection against DDoS threats while enjoying seamless integration
The most valuable feature of Arbor DDoS is that it is based in most of the ISPs all over the world, and Egyptian ISPs are one of them. If a customer who is getting internet connectivity from one of the ISPs has an Arbor at the end, it will be integrated with the ISP Arbor. It's some sort of closing all the cycle with Arbor DDoS, from the ISP sides and from your side as a customer. Traffic analysis with Arbor DDoS is very good; it is brilliant. They act in a different way compared to others, and the vendor support is very good. The main benefits Arbor DDoS provides to users include stopping DDoS attacks, which is the biggest nightmare for all customers.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
7%
Performing Arts
6%
Financial Services Firm
15%
Computer Software Company
12%
Comms Service Provider
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise13
Large Enterprise29
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other soluti...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Arbor would be the best bid, apart from Arbor, Palo Alto and Fortinet have good solutions. As this is an ISP, I would...
What do you like most about Arbor DDoS?
The quality of the technical support provided by Arbor DDoS is premium.
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Arbor Networks SP, Arbor Networks TMS, Arbor Cloud for ENT
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Xtel Communications
Find out what your peers are saying about Akamai App and API Protector vs. Arbor DDoS and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.