AgilePoint vs OpenText AppWorks comparison

AgilePoint and OpenText are both solutions in the Business Process Management (BPM) category. AgilePoint is ranked #30 with an average rating of 8.3, while OpenText is ranked #20 with an average rating of 7.7. AgilePoint holds a 0.4% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 100% of AgilePoint users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

AgilePoint

Read 6 AgilePoint reviews

320 Views
225 Comparison Views

100% willing to recommend

OpenText AppWorks

Read 10 OpenText AppWorks reviews

361 Views
232 Comparison Views

100% willing to recommend

AgilePoint

OpenText AppWorks

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

AgilePoint and OpenText AppWorks compete in the Business Process Management space, with AgilePoint's flexible licensing and praised support giving it an advantage in customer service, whereas OpenText AppWorks offers robust features that might appeal more to enterprises needing comprehensive information governance.

Features:AgilePoint is known for its form-based workflow automation, cross-platform integration, and scalability, providing easy integration with various applications. OpenText AppWorks offers strong document management, advanced case management, and a centralized solution integrating CRM and ERP tools, optimizing processes with features like OCR for efficiency.

Room for Improvement:AgilePoint could benefit from more low-code capabilities, enhanced user-friendliness, and broader integration options. OpenText AppWorks might improve by reducing deployment complexity, expanding low-code functionalities further, and enhancing ease of use for non-technical users.

Ease of Deployment and Customer Service:AgilePoint focuses on seamless deployment with excellent support, ensuring a quick setup and strong customer assistance, appealing to businesses wanting streamlined implementation. OpenText AppWorks offers a more complex deployment model that integrates well with varied systems, supported by comprehensive resources for technically adept teams.

Pricing and ROI:AgilePoint is cost-effective with lower initial setup costs, providing quick ROI for businesses seeking immediate savings. OpenText AppWorks has higher setup expenses but justifies these with advanced features promising greater long-term ROI, suitable for those willing to invest for future benefits.

To learn more, read our detailed AgilePoint vs. OpenText AppWorks Report (Updated: April 2025).

Buyer's Guide

AgilePoint vs. OpenText AppWorks

April 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AgilePoint

Ranking in Business Process Management (BPM)

30th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Rapid Application Development Software (26th), Low-Code Development Platforms (22nd)

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, up from 0.3% compared to the previous year. The mindshare of OpenText AppWorks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Ayush S

Automation Developer at a energy/utilities company with 1,001-5,000 employees

Provides efficient process management features, but it needs more integration capabilities

We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"The solution's workflows are its most useful feature."

"AgilePoint's most valuable feature is process management."

"The initial setup of AgilePoint was very easy."

"I like the design and the integration capacity. It's also easy to use."

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"Its customer support is reliable and easy to approach."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

More OpenText AppWorks pros

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."

"They should add more information about functionality."

"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"The solution should be able to support Docker. This would help make scalability easier."

"It could be more flexible, but it's already a good solution for the designer."

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"AppWorks could be improved by including BPM simulation."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The crucial missing element is the archival function."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"There is room for improvement in the pricing structure."

More OpenText AppWorks cons

Pricing and Cost Advice

"I think the price is reasonable."

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."

"It is more cost-effective than local tools."

"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The price is on the higher side."

"AppWorks is pretty expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Government

University

Financial Services Firm

12%

Computer Software Company

11%

Insurance Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AgilePoint?

AgilePoint's most valuable feature is process management.

See all answers

What is your experience regarding pricing and costs for AgilePoint?

AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.

See all answers

What needs improvement with AgilePoint?

There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

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Buyer's Guide

Business Process Management (BPM)

April 2025

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Buyer's Guide

OpenText AppWorks

April 2025

Download OpenText AppWorks product report

Overview

AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

AgilePoint

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

AgilePoint vs. OpenText AppWorks

April 2025

Free Report: AgilePoint vs. OpenText AppWorks

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