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Actifio vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Actifio boosts productivity by reducing storage costs, improving data management, and enhancing disaster recovery, offering substantial ROI.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
5.5
Actifio's customer support is mostly praised, though some users report expertise gaps, especially when involving IBM or Google.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
Their knowledge isn't great.
Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Solutions Architect at Rigor Systems Limited
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
5.3
Actifio excels in scalable data management across sectors with optimal performance reliant on network and hardware resources.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
7.5
Actifio is stable and reliable, with robust support and positive user feedback on performance and quick bug resolution.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
Once we sorted out all our problems with Actifio and our configuration of our database and other components, I would probably rate stability about a seven.
Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
 

Room For Improvement

Actifio needs workflow flexibility, platform support enhancements, better integration, improved support, pricing features, AI, and seamless upgrades.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
I do see some problems with Actifio, specifically keeping current with operating systems.
Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Solutions Architect at Rigor Systems Limited
From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong.
Senior Manager at a logistics company with 10,001+ employees
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
 

Setup Cost

Actifio is praised for its supportive pricing and professional services, offering affordability and rapid implementation despite learning curves.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Solutions Architect at Rigor Systems Limited
 

Valuable Features

Actifio is praised for its Golden Copy, cloud integration, user-friendly interface, cost efficiency, and excellent support team.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
What really stands out in Actifio is that it can provide us full copies of the database without having full copies of the database.
Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Solutions Architect at Rigor Systems Limited
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Categories and Ranking

Actifio
Ranking in Backup and Recovery
50th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
Test Data Management (8th)
Veritas NetBackup
Ranking in Backup and Recovery
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Actifio is 0.7%, up from 0.3% compared to the previous year. The mindshare of Veritas NetBackup is 1.7%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup1.7%
Actifio0.7%
Other97.6%
Backup and Recovery
 

Featured Reviews

Jeff Poulton - PeerSpot reviewer
Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees
Has reduced storage requirements for development environments but presents challenges during upgrades and support interactions
The most concerning issue is IBM support. The issue I have with IBM support is that sometimes they don't seem to know their product very well at times. I don't know where the support is coming from, whether it's from IBM or from Google through IBM. I'm not sure who physically does the support. Their knowledge isn't great. Plus, the way we use it is not the focus of Google nowadays. Google, as I understand it, bought the product as an add-on to Google Cloud or whatever as a backup and that's not how we use it. I do see some problems with Actifio, specifically keeping current with operating systems. It can be tricky to upgrade Actifio. It can be a challenge. When we've had to do it, we've had to work with their support people, and some of them are just people reading a sheet of instructions. When those instructions are obviously wrong at times because you can tell if you have half a knowledge of what you're doing, it takes ages for them to go off and find someone to explain what's going wrong. So it can be very laborious.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Retailer
11%
Insurance Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What is your experience regarding pricing and costs for Actifio?
Actifio is cheaper than other tools. I rate the pricing an eight out of ten.
What needs improvement with Actifio?
The most concerning issue is IBM support. The issue I have with IBM support is that sometimes they don't seem to know their product very well at times. I don't know where the support is coming from...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
 

Overview

 

Sample Customers

IBM, Waste Industries, Nasdaq, Verizon, Sharp, Rosetta Stone, Dakine, JBS Australia, Texas Wesleyan University, Cintra, People's Choice Credit Union, Lotto NZ, Electric Insurance, Tyler Technologies, Intility, Corporate One Federal Credit Union, Bryant University, pc/nametag, Isagenix, Sungard Availability Services, Databank, Electrocraft, Lifescript, Westfleisch, Interstate National Corporation, RestorePoint, Net3, Access Community Health Network, Newmarket International, Rezolve Group Inc., Piri Reis University, MC Assembly, Grass-Merkur, dbMotion, Christian Broadcasting Network, Bezeq, Abilene Christian University, CNW Group, Softcat, Migliori, City of South Portland, NaviSite, News-Press & Gazette, Comtec, Equity Insurance, Admirals Bank, Assistra, Dassault, Henry Davis York Lawyers, SAI Global, Audax Group, DSM, Triad Retail Media, Euronet Worldwide, Palm Beach County School District, iGate, Emerald Queen Casino
Beta Offshore
Find out what your peers are saying about Actifio vs. Veritas NetBackup and other solutions. Updated: March 2026.
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