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ACT! vs Kapture CRM comparison

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Act! Logo
121 views|101 comparisons
Kapture CRM Logo
65 views|38 comparisons
Ranking
36th
out of 69 in CRM
Views
121
Comparisons
101
Reviews
0
Average Words per Review
0
Rating
N/A
49th
out of 69 in CRM
Views
65
Comparisons
38
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
607,332 professionals have used our research since 2012.
Comparisons
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Overview
Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Offer
Learn more about ACT!
Learn more about Kapture CRM
Sample Customers
American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
Bigbasket
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
607,332 professionals have used our research since 2012.

ACT! is ranked 36th in CRM while Kapture CRM is ranked 49th in CRM. ACT! is rated 0.0, while Kapture CRM is rated 0.0. On the other hand, ACT! is most compared with , whereas Kapture CRM is most compared with .

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