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Acronis Cyber Protect vs KeyCloud Backup and Recovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
125
Ranking in other categories
Backup and Recovery (14th)
KeyCloud Backup and Recovery
Ranking in Cloud Backup
62nd
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.1%, down from 4.8% compared to the previous year. The mindshare of KeyCloud Backup and Recovery is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.1%
KeyCloud Backup and Recovery0.6%
Other96.3%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
JM
Director of Information Technology at a transportation company with 501-1,000 employees
Simply provides single-vendor, consistent cloud-based backup
I would say that the room for improvement comes under the heading of performance. We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that. If they would make my 24-hour backup cycle window, from start to finish, a 15-hour or a 12-hour backup window, I'd be that much happier. Just to be clear, there's no time consumption on the part of my staff. This runs fully automatically. But the concern is that when you do backups, you want your backup window to be as narrow as possible. Actually, our backup window is 20 hours, and it gets done in 20 hours. Because, the longer it lingers, the more of a window there is for a disaster to knock you down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"We tried Acronis and it was easy to use and it worked."
"It's a good solution for backing up items."
"Acronis has a very rich functionality."
"The image backup and image restore features have been very beneficial to us."
"Acronis Backup and Recovery has a simple interface that allows administrators to quickly achieve basic backup tasks and restoration."
"The solution is exceptional for desktop backup."
"The deployment of operating systems to new or repaired systems is much faster than before."
"The most important features is that it provides consistent cloud-based backup."
"We don't think about our backups anymore, they're that reliable."
 

Cons

"The support takes too much time to respond to callbacks."
"The technical support needs some improvement."
"The reporting can be improved."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"The licensing approach becomes intricate when dealing with SharePoint."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"Restore processes fail sometimes if the file is corrupt."
"I have had an issue at times with support, because they weren't able to get to me and I've had to call back after an hour or so, but other than that, I can't be more pleased with the product."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
 

Pricing and Cost Advice

"The tool is cheap compared to other products."
"This is an affordable product and fits within our customers' budgets."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"There is a license required for this solution and it can be on a monthly basis."
"The tool's subscription costs are monthly. The product's pricing is fair."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"The price of the solution is expensive and could be reduced a little."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise16
Large Enterprise24
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
KeyCloud BRaaS
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Flexi-Van
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
920,769 professionals have used our research since 2012.