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Acronis Cyber Protect Cloud vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (24th), SaaS Backup (10th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is great."
"The centralized management dashboard helps with team efficiency as well as handling security tasks."
"The customer service and support are really good."
"Acronis has carved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability."
"I am from Perú, and IT departments are not very advanced here; basically, it is way better than whatever we are used to using, tapes, etc."
"The product offers a user-friendly dashboard and a seamless backup process"
"The product is stable and has good performance. The product is scalable The solution is easy to set up."
"This product enables us to use one management console to look after all of our customers' backups."
"The most valuable features are the flexibility and stability of the product, and the technical support is also very good."
"I like working on the Azure platform."
"It is easy to deploy."
"If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop."
"The most valuable features are backup and restore, and this solution is also easy to use."
"We are always satisfied with technical support."
"Overall, we are pretty happy with this product."
"The most valuable feature is application availability, which allows us to monitor all agents and accounts."
 

Cons

"The solution is expensive."
"We are forced to purchase space in Acronis' private cloud, which is expensive."
"User interface improvements: I think this needs to be done in the navigation path into the UIs, mainly for the reseller interfaces."
"Slow response from technical support."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"It is not always easy to update this solution to the newer version, so the update process needs to be improved."
"I would like there to be more integration with other platforms."
"There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature."
"While the Veeam agent is perfect, sometimes the agent doesn't install in Windows."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"If I'm trying to locate an item to restore from one of the backups, I would appreciate the ability to perform a global search on the catalog."
"The only things that I can think of where Veeam can improve are in very small details."
"The problems that we were experiencing using this solution led us to switch to Commvault."
 

Pricing and Cost Advice

"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"The solution is a bit expensive for medium-sized companies."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"It's a monthly payment of $1,000 USD."
"Acronis Cyber Protect Cloud's price is reasonable."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"Acronis offers a 30-day free trial of the product."
"The cost for its licenses is reasonable and as per industry standards."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"We pay for a three-year subscription to use Veeam Agent."
"We purchased a three-year license, and I think that the prices are ok."
"The pricing is good."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
8%
Construction Company
17%
Performing Arts
12%
Photography Company
11%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
908,800 professionals have used our research since 2012.