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Druva Phoenix vs VMware Live Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Disaster Recovery as a Service
8th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (23rd), SaaS Backup (13th)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Disaster Recovery (DR) Software category, the mindshare of Druva Phoenix is 1.7%, up from 1.0% compared to the previous year. The mindshare of VMware Live Recovery is 6.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery6.9%
Druva Phoenix1.7%
Other91.4%
Disaster Recovery (DR) Software
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's patch-based, so you don't have to bother about the backup server or the repository."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The initial setup was very straightforward."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"We chose the best one that works for us which was Druva Phoenix."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"Druva Phoenix is easy to use and easy to start with."
"I would rate the ease of setting up and configuring my recovery plan in VMware SRM, a ten out of ten, with ten being the easiest."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"The solution is strong when it comes to protection and analytics, with the latter being added later on."
"In terms of resiliency, the most valuable aspect of SRM has been its effectiveness."
"As you can see, Site Recovery Manager 6.1 introduces fundamental characteristics that achieve levels of automation until now never seen on the platform, as well as a detailed and comprehensive policy-based control that seamlessly integrate with NSX to offer really amazing capabilities for disaster recovery while everything can be done in half the time it took before."
"Setting up VMs can be done quickly. It is easy to use."
"It's easy to use and the interface is quite simple."
"VMware SRM is a very nice tool for disaster recovery for virtual environments."
 

Cons

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"The product's pricing needs to be improved."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"Licensing costs explode after 75 VMs."
"Sometimes it can cause a bit of downtime during switchovers."
"SRM has to be installed on two separate data centers, so both have to be coordinated very well, which becomes complicated when configuring the software for disaster recovery."
"When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient."
"The biggest issue for us is that this product does not have any demo for customers."
"Technical support needs improvement, they are not very responsive."
"In my opinion if Vmware added some function to detect the business critical applications like oracle, exchange to help monitor these applications for disaster recovery."
"In my view, if VMware comes up with an appliance-based solution like vCenter Server (which was also Windows-based), it will be much easier for deployment. I"
 

Pricing and Cost Advice

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"The price of VMware SRM depends on how many VMs the customer has to move. There is a difference between the standard and enterprise license. I'm presenting the standard license to my customers because the total of VMs is not more than 50. The customer needs only the standard license and the cost is very effective for him."
"The pricing is good."
"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."
"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."
"SRM is reasonably priced for the functionality it provides."
"VMware SRM is a little bit pricey."
"Mature products like VMware SRM often have higher costs."
"The cost of SRM is on par with market rates."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

CloudRanger
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Druva Phoenix vs. VMware Live Recovery and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.