ACI Worldwide Global Payments Hub vs F5 BIG-IQ comparison

ACI Worldwide and F5 are both solutions in the Process Automation category. ACI Worldwide is ranked #32 with an average rating of 8.0, while F5 is ranked #26 with an average rating of 8.7. ACI Worldwide holds a 0.1% mindshare in PA, compared to F5’s 0.2% mindshare. Additionally, 100% of ACI Worldwide users are willing to recommend the solution, compared to 81% of F5 users who would recommend it.

ACI Worldwide Global Paymen...

Read 1 ACI Worldwide Global Payments Hub review

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166 Comparison Views

100% willing to recommend

F5 BIG-IQ

Read 14 F5 BIG-IQ reviews

279 Views
276 Comparison Views

81% willing to recommend

ACI Worldwide Global Paymen...

F5 BIG-IQ

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Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and F5 BIG-IQ based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: July 2025).

Buyer's Guide

Process Automation

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ACI Worldwide Global Paymen...

Ranking in Process Automation

32nd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

F5 BIG-IQ

Ranking in Process Automation

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of ACI Worldwide Global Payments Hub is 0.1%, down from 0.2% compared to the previous year. The mindshare of F5 BIG-IQ is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
F5 BIG-IQ	0.2%
ACI Worldwide Global Payments Hub	0.1%
Other	99.7%

Process Automation

Featured Reviews

Prabhash Ray

Pre-Sales Consultant at Capco

Robust cloud model support and offers competitive pricing with a pay-per-use model

This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model. And then, this solution's time to market. So they are generally the first ones to deploy any regulatory changes.

Read full review

Ravindra-Mali

Sr. Cybersecurity Specialist at Royal Technology Solutions LLC

Key features like SSL uploading strengthen file handling

From the study material point of view, there are multiple certifications available. The challenge is there is hardly any study material available that can be referred to or used as a study material. Of course, from the knowledge perspective, multiple courses and details are available. However, from a hands-on experience perspective, more resources should be available on the Internet, like labs and lab preparations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

"The best aspect of the solution is that we can have everything integrated with a rather large capacity in order to personalize and configure specific rules."

"The GUI is fine, at least from an engineer's perspective."

"F5 BIG-IQ has always provided us with great support."

"The customer service is great."

"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."

"Scalability: To move from larger boxes to smaller boxes, along with virtualization. So, we are not locked into a particular size."

"It is quite good in a large environment where I have multiple devices; it is easy to manage the devices."

"The most valuable features are load balancing and WAF."

More F5 BIG-IQ pros

Cons

"The initial setup of medium complexity. So, there is room for improvement to make it better."

"The shell, kernel, or Linux has something like a delay, especially with the Virtual Edition, when you are trying to implement it in the cloud and you want to access it remotely with web management. It would be great if they could improve their kernel. It was difficult for me, especially when I got started with BIG-IP. I was struggling to find which commands work with it. If you want to work with it, you have to be a Linux guy."

"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."

"There are a lot of scripts available on the internet for people who know how to use them, but with a graphical interface, it would be easier for new users."

"I had trouble with high availability deployment in my environment."

"A bug caused me to lose all the configuration."

"They could use YAML or JSON if they wanted to make it a little bit easier for us."

"From a hands-on experience perspective, more resources should be available on the Internet, like labs and lab preparations."

"Integration with VAS is something that they need to work on."

More F5 BIG-IQ cons

Pricing and Cost Advice

"I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

"I would like the product to be cheaper."

"Users have to pay an annual subscription fee for the solution's iSeries."

"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."

"F5 BIG-IQ is a cheap solution."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What do you like most about ACI Worldwide Global Payments Hub?

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What is your experience regarding pricing and costs for ACI Worldwide Global Payments Hub?

I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.

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What needs improvement with ACI Worldwide Global Payments Hub?

There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.

See all answers

What do you like most about F5 BIG-IQ?

F5 BIG-IQ is a central management system for the BIG-IP.

See all answers

What is your experience regarding pricing and costs for F5 BIG-IQ?

F5 BIG-IQ is a cheap solution.

See all answers

What needs improvement with F5 BIG-IQ?

The product is really good with no significant downsides. However, better and simpler integration with ACI could improve the product.

See all answers

Comparisons

No data available

Product Reports

Buyer's Guide

Process Automation

July 2025

ACI Worldwide Global Payments Hub report

Download ACI Worldwide Global Payments Hub product report

Buyer's Guide

F5 BIG-IQ

August 2025

Download F5 BIG-IQ product report

Also Known As

Worldwide Global Payments Hub

No data available

Overview

ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

ACI Worldwide

F5® BIG-IQ® Centralized Management provides a unified point of visibility and control for the entire F5 portfolio, ensuring administrators remain aware on the pulse of F5 devices, modules, and licenses and enabling them to deliver optimal application availability, performance, and security.

BIG-IQ manages policies,licenses, SSL certificates, BIG-IP images, and configurations for F5 appliances and for the following BIG-IP moduals across hardware and virtual editions:

BIG-IP Local Traffic Manager™ (LTM)
F5 Advanced Web Application Firewall™ (WAF)
BIG-IP Advanced Firewall Manager™ (AFM)
F5 SSL Orchestrator®
F5 DDoS Hybrid Defender®
BIG-IP Access Policy Manager® (APM)
F5 Secure Web Gateway Services
BIG-IP DNS

Sample Customers

Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies

Information Not Available

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: July 2025.

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