We performed a comparison between Accedian Skylight and Scout APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The VPN is one of the solution's most valuable features for us."
"The most valuable feature is application monitoring."
"The simplicity of the dashboard is very good."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The stability of New Relic APM is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"It does everything we wanted it to do."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"The product can scale."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"They should bring the pricing down to be more competitive."
"It is very difficult to award the service level cycles at an endpoint level."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I haven't come across any features that are lacking."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"I can't recall coming across any missing features."
Accedian Skylight is ranked 16th in Application Performance Management (APM) with 3 reviews while Scout APM is ranked 21st in Application Performance Management (APM) with 1 review. Accedian Skylight is rated 9.6, while Scout APM is rated 10.0. The top reviewer of Accedian Skylight writes "Solves network issues quickly, saving engineering time". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". Accedian Skylight is most compared with ThousandEyes, Zabbix, SolarWinds NPM, PRTG Network Monitor and Broadcom DX Application Performance Management, whereas Scout APM is most compared with Zabbix, Datadog, Elastic Observability and Honeycomb.io.
See our list of best Application Performance Management (APM) vendors.
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