Pega Robotic Process Automation and ABBYY Vantage are contenders in the robotic process automation market. ABBYY Vantage holds an edge with its superior OCR and machine learning prowess, making it highly suitable for diverse document processes.
Features: Pega Robotic Process Automation leverages seamless CRM integration for a stable, scalable automation solution and offers a robust development environment focused on simplifying debugging and process design. Its unique AI-driven optimization enhances overall functionality. ABBYY Vantage excels in OCR capabilities, handling multiple document types with high accuracy and supporting over 100 languages, making it effective for unstructured data extraction. Its machine learning features enhance its adaptability and configuration flexibility.
Room for Improvement: Pega Robotic Process Automation needs to boost its OCR functionality and broaden cloud integration beyond North America and Europe. Enhancing user experience simplicity would also be beneficial. ABBYY Vantage can improve in areas like more intuitive workflow creation and better platform integration, specifically regarding RESTful APIs and RPA solutions, alongside simplifying licensing and development features.
Ease of Deployment and Customer Service: Pega Robotic Process Automation offers varied deployment options, including hybrid and public clouds, though its customer support is seen as more reactive than proactive. ABBYY Vantage efficiently deploys in public and hybrid clouds but faces challenges in streamlining complex configurations and integration. It is acknowledged for solid self-service support.
Pricing and ROI: Pega Robotic Process Automation is considered costly with variable licensing strategies often tied to its BPM products, showing significant ROI in extensive automation projects. ABBYY Vantage's page-based licensing can deter small-scale users due to high costs, with both solutions providing strong ROI despite ABBYY Vantage being pricier than some competitors.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Our improvement has been approximately 30% in productivity since implementing this tool.
They don't always understand the processes I'm trying to implement.
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we were connecting with different services.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
It has very robust features, and it is not prone to instability.
It is very reliable.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Simplifying workflow creation by chatting with the system rather than dragging and dropping elements would make the platform more user-friendly, especially for non-technical users.
Based on our use cases, handwritten recognition for Arabic is not supported.
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
There are other solutions available at a lower cost.
I would say the pricing is in the middle.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Other features I appreciate about Automate include business processing automation, intelligent documentation, and restrictive processes.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
ABBYY Vantage has AI features that learn automatically about invoice fields and related functionality.
ABBYY has a very good OCR in both Arabic and English.
The AI capabilities facilitate querying and document classification, and they have good post-processing capabilities.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
ABBYY Vantage is an industry-leading low-code Intelligent Document Processing (IDP) platform that uses state-of-the-art AI and machine learning to automate document-centric business processes.
Businesses use Vantage to efficiently and reliably automate the manual, error-prone tasks of capturing and extracting data from documents, so they can immediately deliver accurate, process-ready content into their business systems—RPA, BPM, ERP, etc., and improve decision-making and insights. Pre-trained AI extraction models help organizations get a head start in efficiently automating document processing across various use cases and departments with 90% accuracy right from the get-go. Additionally, ABBYY's best-in-class OCR technology enables organizations to securely integrate large language models (LLMs) and generative AI through Retrieval-augmented Generation (RAG).
By utilizing ABBYY IDP organizations achieve significant efficiency gains, cost reduction and operational excellence.
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ABBYY Vantage Capabilities
How does ABBYY Intelligent Document Processing work?
Main use cases
Business processes that can be automated with ABBYY IDP
You can use Vantage to digitize, automate, and process almost any type of document. It can be especially effective for a number of use cases, including:
Some examples of documents ABBYY can process include:
Visit the ABBYY Marketplace to explore all available pre-trained models from ABBYY and the ABBYY partner network.
ABBYY Vantage Benefits
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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