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ABBYY Vantage vs Amazon Textract comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
ABBYY Vantage
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Robotic Process Automation (RPA) (7th), Intelligent Document Processing (IDP) (1st)
Amazon Textract
Average Rating
4.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Intelligent Document Processing (IDP) (14th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Amr Hammad - PeerSpot reviewer
Enables efficient information extraction with strong OCR capabilities
The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.
MW
Struggles with handwritten document accuracy and cost concerns persist
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I didn't get to use it extensively Amazon Textract was easy to use. The training processes were also straightforward. Despite its ease of use, I had concerns about its accuracy. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The interface is simple, user-friendly, and very intuitive."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"I actually quite liked the no-coding functionality."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good."
"Its ease of use is valuable. It is easy to use and configure."
"While using ABBYY FlexiCapture we did not use the generic models that they do have for invoice and purchase orders. For one of the use-cases, the document was exactly the purchase order, but we are not using that generic model. We are creating the model from Scratch. However, if I was to compare ABBYY FlexiCapture with other IA tools, the machine learning and how the extraction is done is far better than competitors. This allows a lot less effort for the development."
"The solution's AI technology is genius."
"Integration is very easy. There are lots of connectors."
"The solution's technical support is very supportive."
"The advantage of this tool is that it is a proven product. A lot of other products are quite new in the market."
"The ability to extract and insert data, then structuralize it into the actionable format, would be the most valuable."
"Amazon Textract was easy to use."
 

Cons

"Fortra's Automate is not as reliable as I would like it to be."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The solution has a very weak knowledge base."
"The product also has a limited use case in some respects."
"There is a lack of good development for artificial intelligence, such as machine learning."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution."
"Programming interfaces should include intelligence or documentation."
"The is a long time between application updates."
"The generic models have a lot of areas to improve. In our experience, we are not able to get good results in the generic models. From a developer's point of view, there could be more improvement if the source code is available on a broader scope"
"There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA."
"ABBYY Vantage needs to incorporate interfaces similar to cloud and OpenAI chat to streamline workflows."
"The system does not always train itself to recognize data properly."
"They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API."
"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
 

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"I'd give ABBYY Vantage's pricing a rating of seven out of ten."
"I give the price a six out of ten."
"The price of ABBYY FlexiCapture is better than some competitors, such as OpenText."
"Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
"Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
"The licenses for this solution are payable on a yearly basis, and are transferable from one year to the next, if they go unused. The license payment also includes a number of support hours from the vendor."
"It is expensive as compared to UiPath. We pay for the licensing and the page count."
"The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
40%
Computer Software Company
8%
Government
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
What is your experience regarding pricing and costs for Amazon Textract?
The solution is quite expensive. There are some cheaper tools available on Google platform.
What needs improvement with Amazon Textract?
The product has not given correct results for me. It was not accurate, especially with handwritten items and document...
What is your primary use case for Amazon Textract?
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I d...
 

Also Known As

HelpSystems Automate, Automate
ABBYY FlexiCapture
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
Cambia, Change Healthcare, ClearDATA
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: May 2025.
860,592 professionals have used our research since 2012.