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ABBYY Vantage vs Amazon Textract comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
Robotic Process Automation (RPA) (5th)
ABBYY Vantage
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Robotic Process Automation (RPA) (7th), Intelligent Document Processing (IDP) (1st)
Amazon Textract
Average Rating
6.4
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (12th)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
Amr Hammad - PeerSpot reviewer
Enables efficient information extraction with strong OCR capabilities
The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good. ABBYY has a very good OCR in both Arabic and English. Additionally, they have a new version called Vantage, which is cloud-based. However, we still work with the old version because most of our clients are government entities.
Anuj Pratap Singh - PeerSpot reviewer
Achieve efficient automation in document processing with advanced data extraction features
When discussing Amazon Textract, the handwritten OCR quality is good. I'm working with multiple OCR solutions for handwritten data, and Amazon Textract is much better than other solutions. Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR. It will automatically identify key and value pairs, so you can use the data easily. For instance, if a PDF mentions a name, Amazon Textract can identify the key and value, translating that data automatically. Implementing Amazon Textract decreases manual effort in document processing tasks. For example, if any data entry is done by one employee, using the OCR will automatically decrease the man-hours required. Amazon Textract helps in compliance and auditing efforts because if I have a 100-page report that needs summarizing, I first need to extract data from it and input it into Excel. This data copy-pasting can be a challenging task for a human, but OCR simplifies it, enabling calculations to be implemented much faster and more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is excellent. I would give them perfect marks in that regard."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable feature is the ability to scale for big processes. We are able to process 1 million pages a day. Its accuracy is also very nice. It is a good feature that they have. It is an independent platform, which is its biggest advantage as compared to other solutions. It is also very stable and powerful. It is 100% on time."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"The solution has its own language that can be configured many ways and with higher accuracy than other products."
"Its OCR Engine is very successful, and it is the leading OCR Engine. It also has NLP support."
"The solution responds well to automatic document classifications with a 90% success rate."
"It saves us a lot of manual work."
"The solution itself is valuable due to its ability to classify and extract information with embedded OCR, which is good."
"I like the flexibility of the layout. For example, for the documents that we're using, this is the main feature that is very useful and makes it flexible for extraction."
"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."
"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."
"Amazon Textract was easy to use."
"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."
 

Cons

"The solution has a very weak knowledge base."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"The integration with UiPath is not good. I would like to see more documentation and guides to help gain more in-depth knowledge of how to use ABBYY FlexiCapture."
"Machine learning needs to be improved."
"The generic models have a lot of areas to improve. In our experience, we are not able to get good results in the generic models. From a developer's point of view, there could be more improvement if the source code is available on a broader scope"
"They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API."
"There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA."
"The accuracy changes depending on the scenario so you need to test it before committing to this solution."
"They can have more advanced workflows. They can have some custom status in their workflow. It was there, but they can introduce more cases such as triggering an email or interacting with other systems with APIs. They can be included as stages in their workflow rather than doing it all by scripting."
"The initial setup was relatively complex. The people who install it must be knowledgeable about what they are doing."
"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."
"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."
"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."
 

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"We were able to qualify for a reasonable price. The price is in the low to medium range compared to other solutions."
"I give the price a six out of ten."
"The solution offers both cloud and on-premises models but the pricing is on the higher side."
"The price of ABBYY FlexiCapture is better than some competitors, such as OpenText."
"They have a trial license that is limited to a certain number of pages. The paid license varies from six months to one year depending on the number of documents that need to be processed."
"Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
"It is moderately priced."
"Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
39%
Computer Software Company
9%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise29
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
What is your experience regarding pricing and costs for Amazon Textract?
The solution is quite expensive. There are some cheaper tools available on Google platform.
What needs improvement with Amazon Textract?
The product has not given correct results for me. It was not accurate, especially with handwritten items and document...
What is your primary use case for Amazon Textract?
I just wanted to read some bank statements, receipts, and scan documents. I only tried it for those purposes, but I d...
 

Also Known As

HelpSystems Automate, Automate
ABBYY FlexiCapture
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
Cambia, Change Healthcare, ClearDATA
Find out what your peers are saying about ABBYY, UiPath, Automation Anywhere and others in Intelligent Document Processing (IDP). Updated: August 2025.
867,349 professionals have used our research since 2012.