

Find out what your peers are saying about Text, NICE, Comm100 and others in Live Chat.
| Product | Market Share (%) |
|---|---|
| 3CX Live Chat | 7.1% |
| Drift Live Chat | 0.7% |
| Other | 92.2% |

| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 6 |
| Large Enterprise | 2 |
Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.
Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.
Every business wants to engage with their buyers right away. But not everyone on your website is qualified for a conversation with your sales team.
That’s why so many sales and marketing teams are dependent on forms. Forms are your gatekeeper. They help you control who gets in.
But buying has changed. Today the buyer has all the power. And today’s buyer doesn’t want to fill out forms and wait. They want answers NOW. That’s where Drift Live Chat can help.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.