IT Central Station is now PeerSpot: Here's why
Sr. IT Manager at a government with 10,001+ employees
Real User
Top 5Leaderboard
Good backup and restore capability for physical and virtual servers, but the reporting needs to be improved
Pros and Cons
  • "This product has allowed us to recover data when we've had issues."
  • "It is a little more complicated than it really needs to be."

What is our primary use case?

I am primarily using Commvault for backing up the physical and virtual servers.

How has it helped my organization?

This product has allowed us to recover data when we've had issues.

What is most valuable?

This product does what it says it's going to do, and generally backs up the data that you want it to back up.

What needs improvement?

It is a little more complicated than it really needs to be. Reporting could definitely be improved.
Buyer's Guide
Commvault Complete Data Protection
July 2022
Learn what your peers think about Commvault Complete Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
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For how long have I used the solution?

I have been using Commvault, personally, for about three years.

What do I think about the stability of the solution?

It works, and there are definitely some bugs, but nothing major.

What do I think about the scalability of the solution?

As it gets larger, it gets a lot more complex in terms of the configuration. Generally, the larger it gets, the harder it is to manage. We probably have about 1,000 servers right now that it is backing up.

How are customer service and support?

In general, technical support is okay. I would rate them a seven out of ten.

Which solution did I use previously and why did I switch?

Prior to Commvault, we used Tivoli Storage Manager from IBM. It is a bit lacking in terms of features, compared to Commvault.

How was the initial setup?

The initial setup was relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is a little bit high.

What other advice do I have?

My advice for anybody who is looking into implementing Commvault is to do their research. It's a good product for most use cases, although it's not the best. My main complaint is that it needs better reporting. I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a manufacturing company with 1-10 employees
Real User
Automated features, highly scalable, and good for small businesses

What is our primary use case?

We use Commvault to backup our cloud environment.

How has it helped my organization?

Commvault is a disaster and recovery software and since it is automated it does not require much attention.

What is most valuable?

Commvault is very simple to use and it is automated.

For how long have I used the solution?

I have been using Commvault for approximately nine months.

What do I think about the stability of the solution?

Commvault has been stable in our usage.

What do I think about the scalability of the solution?

Commvault has tremendous scalability.

We do not have plans to increase the usage of the solution.

How are customer service and support?

We have not needed to use the support.

Which solution did I use previously and why did I switch?

We have not used a previous solution.

How was the initial setup?

The initial installation is straightforward and took approximately two days. However, the process could be more simple.

We have four people in my organization using the solution. 

What about the implementation team?

We did the implementation in-house.

We have two staff for maintenance and support for the solution.

What's my experience with pricing, setup cost, and licensing?

The license is paid on an annual basis and the price is reasonable.

Which other solutions did I evaluate?

We evaluated Veeam but we choose Commvault because they catered to us as a very small company.

What other advice do I have?

I rate Commvault an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Commvault Complete Data Protection
July 2022
Learn what your peers think about Commvault Complete Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
610,812 professionals have used our research since 2012.
Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Duplication functions well, easy to use, and highly scalable
Pros and Cons
  • "The solution is easy to use and the duplication is quite good."
  • "The reporting is complicated and should be simplified in an upcoming release."

What is our primary use case?

The solution is used for normal backups, file system level backups, or database backups.

What is most valuable?

The solution is easy to use and the duplication is quite good.

What needs improvement?

The reporting is complicated and should be simplified in an upcoming release.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is good for the solution.

What do I think about the scalability of the solution?

In my experience, the solution has been highly scalable.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

What about the implementation team?

It is best to use a consultant to do the deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

What other advice do I have?

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Bhaskar Venkat Kota - PeerSpot reviewer
Sr. System Architect at a tech services company with 201-500 employees
Real User
Top 5
Stable, good support for OVM, but it is complex to manage
Pros and Cons
  • "We recommend this product for people who are running the Oracle Virtualization Manager."
  • "Our customers complain that this is a difficult product to manage."

What is our primary use case?

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

What needs improvement?

Our customers complain that this is a difficult product to manage.

For how long have I used the solution?

We have been using Commvault for one year.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including product by Veritas.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis.

What other advice do I have?

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Kevin Liao - PeerSpot reviewer
Project Manager at datasitter INC
Real User
Top 20
Stable with professional support, but the interface should be more user-friendly and the price more affordable

What is our primary use case?

We are a solution provider and we offer Commvault to our customers.

In my company, we are also using it for backup and recovery.

What needs improvement?

The price should be reduced because it is too expensive for our customers.

I would like to see a more user-friendly GUI.

For how long have I used the solution?

I have been working with Commvault for between five and six years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

Commvault is scalable. We have about seven or eight engineers 

How are customer service and technical support?

The technical support is very professional.

Which solution did I use previously and why did I switch?

In the past, we have worked with similar solutions from competitors such as Dell EMC.

How was the initial setup?

I found the installation easy because I have a lot of experience with backup solutions.

What other advice do I have?

My advice for anybody who is looking at Commvault is that it is better suited to larger businesses.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees
Real User
Support for on-premises and cloud deployments, reasonable cost, stable, and easy to scale

What is most valuable?

We can use it on-premises and in the cloud. 

What needs improvement?

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easy to scale.

How was the initial setup?

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

What's my experience with pricing, setup cost, and licensing?

Its cost is reasonable, but anybody else can do better benchmarking.

What other advice do I have?

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Commvault Complete Data Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2022
Buyer's Guide
Download our free Commvault Complete Data Protection Report and get advice and tips from experienced pros sharing their opinions.