Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. They empower genuine and personalized engagement on live chat, email, social media, and SMS through a single, unified console, enhanced with AI-powered chatbots and fully integrated knowledge bases.
| Product | Market Share (%) |
|---|---|
| Comm100 Live Chat | 9.5% |
| LiveChat | 20.9% |
| ChatX Live Assist 365 | 11.4% |
| Other | 58.2% |
From front-line marketing and sales to service and support, Comm100 helps brands to exceed customer expectation through efficient and personalized engagements that close the gap between question and answer. Over 6,500 organizations worldwide use Comm100 including Rackspace, Stanford University and Canadian Blood Services. Learn more at www.comm100.com/.
Rackspace, Stanford University, Canadian Blood Services, IBM, Google Fitbit
