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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ShareFile provides a secure method for sending tax returns without needing passwords.
Citrix offers robust file auditing and security features.
ShareFile integrates with Active Directory to automatically add new accounts.
Management of ShareFile is easy and ensures full security.
ShareFile is scalable.

CONS

Cost should be improved.
DLP features are lacking, especially with everyone working from home.
Some customers face issues if deployed in hybrid mode.
Everything should be integrated into one item.
Integration with more email services is needed.
 

ShareFile Pros review quotes

RB
Server\Storage Administrator at Charlotte Pipe and Foundry
Nov 20, 2017
ShareFile gives you all of the features of cloud providers, but in an on-premises solution.
it_user613110 - PeerSpot reviewer
Consultant
Jul 12, 2017
The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.
ML
Senior Director, Portfolio Management & Operations at Marc Lund CPA
Oct 15, 2019
This provides us with a secure way of sending tax returns without having to use passwords.
Learn what your peers think about ShareFile. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SJ
Managing Director at XcellHost Cloud Services Pvt Ltd
Sep 3, 2020
Citrix has a very good file auditing features and security features.
MS
Citrix Consultant at Alphadata.LLC
Jun 29, 2022
Easy to manage and fully secure.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Jan 5, 2024
It's user-friendly for end users.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Feb 22, 2023
The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.
reviewer2142606 - PeerSpot reviewer
Independent Consultant at a construction company with 201-500 employees
Mar 29, 2023
The solution is scalable.
 

ShareFile Cons review quotes

RB
Server\Storage Administrator at Charlotte Pipe and Foundry
Nov 20, 2017
The configuration on the mobile devices is a little clunky, in terms of setting up the application.
it_user613110 - PeerSpot reviewer
Consultant
Jul 12, 2017
There are sometimes scalability issues after updates.
ML
Senior Director, Portfolio Management & Operations at Marc Lund CPA
Oct 15, 2019
My only issue with this solution is the cost, which should be improved.
Learn what your peers think about ShareFile. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
SJ
Managing Director at XcellHost Cloud Services Pvt Ltd
Sep 3, 2020
DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.
MS
Citrix Consultant at Alphadata.LLC
Jun 29, 2022
Some of our customers are facing issues if they've deployed in hybrid mode.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Jan 5, 2024
Everything they have should be integrated into one item.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Feb 22, 2023
The user interface is not very intuitive.
reviewer2142606 - PeerSpot reviewer
Independent Consultant at a construction company with 201-500 employees
Mar 29, 2023
They should integrate the solution with more email services.