Citrix Gateway Reviews

I use Citrix Gateway daily. We are expanding the usage all the time.

The solution is for external users who want to get into the office network. We provide external access to external users so they can access the application.

During the pandemic, many people were unable to go to the office. Citrix Gateway enabled them to work from home and access the office network.

Providing our organization the ability to work remotely was the most valuable feature of Citrix Gateway. I also enjoy that they are always adding features.

As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust.

I have been using Citrix Gateway for six years.

This is a stable solution. Our company uses Citrix because it is stable, and it is the primary product for virtualization. 

Citrix Gateway is scalable.

My experience with Citrix support has been good. I would rate them a four out of five.

Positive

The initial setup of Citrix Gateway is complex. I would rate the setup complexity a four out of five.

Deploying only takes one to two hours, but depending on the design, it can take longer. We need to get a lot of configuration details from the firewall and network team, which is time-consuming. The solution requires two people to deploy and maintain, however it is part of the whole Citrix package.

We implemented the solution in-house.

I would rate Citrix Gateway an eight out of ten.

As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration. We want one which would allow access with a single click and only require RDP and the clicking of a single icon. 

The solution is stable. 

Tech support is not that great. Whenever an issue arises, it takes them time to respond and they do so via email. This is something we do not like. 

The initial setup is not straightforward at all. I feel it to be complex and unclear. 

The reason we were comparing Citrix Gateway to other solutions is to ensure that a VPN can be used on a desktop, for third-party security reasons. 

We don't want a situation in which a person can connect to his desktop, but is forced to use our environment using Citrix Gateway. There is no need to use the solution if one wishes to utilize Cisco VPN for connecting to Azure via VDI or to remote the RDP into it. However, Citrix Gateway gives one a better picture of place. Its administration is a bit better and it makes the creation of videos easier and faster once it's set up. 

My advice to others who are contemplating using the solution is that going with Cisco is preferable, even though Citrix Gateway is a good product. 

Automation is important. At the moment, I am testing for ease of administration and, with the risk that ransomeware poses, for security. 

I rate Citrix Gateway as a six out of ten. 

In our environment right now, we are using NetScaler. We purchased two devices last year for our Citrix VDI environment, for load balancing and gateway features for VPN connectivity.

It is easy to set up and is stable. It is scalable as well, depending on the model.

Security enhancements could be made, and technical support could be improved.

Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one.

Right now, the multi-factor authentication solution built-in with the product works, but it actually uses Google Authenticator, a third-party authenticator. I would like Citrix to launch their own authenticator-based software so that it will be more secure. It will be more personalized according to the requirements too. 

I've been working with Citrix Gateway for around two years.

The product has been stable so far.

It is scalable depending on the model you have. We have about 5,000 plus users in our company.

Technical support is quite good. Improvement is needed on the technical side, response time, and technical engineer support.

The initial setup was very easy.

The price could be lower.

On a scale from one to ten, I would rate Citrix Gateway at nine.

I'm the general manager and CEO of the company. 

I like the very flexible configuration of Citrix. It's very useful for our regulations where we are able to log features and combinations. It offers a greater variety of features than any other gateway. 

Citrix Gateway has a lot of limitations, cloud limitations as a starting point. Microsoft should combine together and solve those problems. I can't go more than three GBDs whereas on AWS I can go to five GBD and get throughput. Here I'm not able to get into throughput, so I have to deploy multiple gateways to get to throughput and that's a bigger problem.

I've been using this solution for 10 years. 

The solution is stable and they are currently upgrading. We identified two bugs that have now been fixed. 

The solution is scalable and we have one or two people responsible for maintenance. 

The initial setup is very straightforward. If it's a complex configuration, deployment might take one week, otherwise it should just be a day or two. 

I highly recommend this product for any type of organization.

I rate this solution a 10 out of 10. 

It is our application filtering and gateway portal for our Citrix end-users. We have its most recent version.

It adds great security to your outfacing information.

It is pretty full-featured. There are a lot of things that you can do with this. It is amazing what it can do.

Its interface could be made a lot easier. It is very kludgy.

Its initial setup could be easier.

I have been using this solution for quite a few years.

Out Citrix team deals with it, and there are three people who work on it.

Their tech support is extremely good. I haven't heard of any issues with their tech support.

It is complex and could be easier. It took us about two weeks to deploy.

We used a consultant. They were good. They knew the product.

It costs about 4,000 a year.

I would advise others to definitely go through somebody who knows the product.

I would rate this solution a nine out of 10.

We use it to consolidate remote access to provide single sign-on across all of the applications.

It performs quite well.

Technical support could be improved.

I've been using Citrix Gateway for about four years.

It is stable, and we have had no issues.

It is scalable.

There are some delays in getting support. They eventually come through and get it sorted though, especially if you know the right channels to go through.

The initial setup is straightforward based on your skill level. That is, if you're not familiar with Citrix, it won't be straightforward. If you are, it will be straightforward.

The actual deployment took two to four weeks.

I would rate this solution at seven on a scale from one to ten.

It's easy to build basic configurations.

It's easy to use for both unmanaged and managed clients. It's very simple, all you need is a browser.

We have experienced issues relating to multi-factor authentication.

I have been using this solution for more than ten years.

Citrix Gateway is both stable and scalable. You could have anywhere from 50 to 50,000 people using it. 

The technical support is very responsive and fast. 

The initial setup was very straightforward. You can get it up and running within four hours.

I believe the pricing is comparable to SaaS.

On a scale from one to ten, I would give Citrix Gateway a rating of nine.

Its ease of use and how everybody can easily work through it are the most valuable features.

We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.

I have been using Citrix Gateway for five years.

Their technical support is good.

It is medium in terms of complexity.

I would recommend this solution. I would rate Citrix Gateway a seven out of ten. There are a couple of features that could be improved. These features are available in other solutions, such as VMware.