Citrix Gateway Reviews

We are using Citrix Gateway for load balancing, remote access and security/safety.

The gateway help us to monitor the remote access and load balancing. We manage end users services through the gateway as well. 

We have users in a remote environment, home or branch offices that require access. So to enable the service to the end users, they should come through the gateway. It is advised also by Citrix to do that. So that is the reason we have the Gateway.

Sometimes the common issue that we face is service instability. For unknown reason it fails. However, we resolve the issue immediately through the management interface. When it comes to the VDA environment, working on the minor issue we encounter is important.

I have been using Citrix Gateway for the past 3 year.

Citrix Gateway is stable at this point.

Technical support is very good for our needs.

Positive

Citrix Gateway is complex. Citrix Gateway requires hardware resources. You need first to deploy properly your network environment. You have to properly deploy your hardware environment after that you can deploy the Gateway. This might affect the quick deployment of the Citrix Gateway. Hence, the deployment have dependency, it needs proper strategy and planning.

You need to have a consultant. We were advised to have a consultant for the deployment. 

It is expensive and requires proper planning with strategy.

I would rate Citrix Gateway a nine out of ten.

We can use the product to access the local network. Also, we can create rules to maintain access, responsibilities, and authority for individuals. We can also generate logs using the product.

The product enables us to collect logs from the systems. We can analyze the logs in SCM for incident and event management.

The product should be more secure. It could provide engineers with more logs.

I have been using the solution for about one year.

I rate the stability of the solution an eight out of ten.

The solution is scalable. I would rate the product’s scalability a nine or nine and a half out of ten.

We have been in contact with the tech support. I am satisfied with the support.

The initial setup is straightforward.

We have a consultant for deploying the product. The deployment took around six months.

The solution has a yearly licensing fee. The product is not much expensive.

Compared to other solutions, I rate the product an eight out of ten.

We primarily use the solution for secure remote access and endpoint evaluation, and basically, that's it

The remote access, the ICA proxy access, is the most valuable aspect of the product.

It offers an easy initial setup. 

The solution is scalable.

It's stable. 

The solution could always be cheaper. 

It would be nice if they offered easier setups and implementation wizards. 

I've been using the solution for a long time. It's been about ten years or so. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale very well. That's not an issue at all. 

The number of users depends on the customer. We have some customers that have 15 to 100 users. Others have up to 3,000 users. It all depends. 

For the deployment, we generally don't need technical support. We do need technical support for issues, and that's it.

The solution is very easy to set up. It's straightforward. it's not complex at all. 

I work as an integrator, so I can set up the solution easily. I work as an integrator or a consultant for several customers. However, you can do it in-house.

That said, normally customers contract a consultant to do the deployment, and sometimes it's integrated within a broader Citrix solution. 

There are many licensing options. Some clients prefer to pay monthly. Others pay outright and then just pay for support. Others pay for an annual license. 

I'd rate the solution three out of five in terms of affordability.

We use both cloud and on-premises deployments. 

We're using the latest version of the solution. 

It does what it's meant to do. It's a very stable solution. It's very easy to upgrade from a single gateway to other features that are present on the same platform, like the application firewall, and the IP reputation is really valuable if you want to protect your environment.

I'd rate the solution eight out of ten. 

The primary use case of this solution is to provide remote access to our users in finance, healthcare, media, and manufacturing.

The most valuable features of this solution are The Citrix Virtual Apps, the Desktops, all the NetScaler components, and ShareFile.

The WAF needs to be improved because it doesn't work well. A lot of work needs to be done on the web application firewall component for Citrix WAF, W-A-F. The setup can be simplified to help improve deployment.

I have been using the solution for 20 years.

The solution is very stable.

The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second.

The initial setup is not straightforward. Training is required and you do need to be certified before deployment. I suppose if you read lots of manuals and documentation, you could get it up and running, but it does help if you've had the training. 

The deployment took us about one week. There were lots of firewall rules that had to be followed, along with set-up configurations that had to be completed.

The deployment was completed in-house.

There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost. The solution is not cheap but it's not overly expensive.

I give the solution nine out of ten.

We currently have 35 people using the solution.

We require one employee for maintenance.

I recommend the solution to others.

Our company is a consultant for the vendor.

I use this product for logging in to my VPN as it requires authentication. I'm a customer of Citrix Gateway. 

The solution provides good performance and I'm happy with the speed, UI, and dashboard.

I'd like to be able to access Citrix Gateway through a mobile device. 

I've been using this solution for 10 months. 

The solution is stable if you have proper internet access. 

The solution is scalable, we have around 250 users. 

The initial setup is very easy. 

This is a licensed solution. 

If you're using this solution for the first time, it's helpful to have some guidance to login. After that, you can easily log in online.

I rate this solution seven out of 10. 

The product is easy to use. I enter my user ID and password and start working.

There could be a faster connection, increased user-friendliness, and users connection/sign-in history. Although it is easy to use, it could benefit from being more intuitive.

I would appreciate a more user-friendly installation process and the inclusion of helpful tips for first-time users.

I have been using Citrix intermittently for approximately two to four years.

The stability of Citrix is satisfactory. I would rate it eight out of ten.

I am unsure of the exact number of users, but the platform is widely used and likely has millions of users.

I have not had to log a ticket. The network team typically resolves any issues that arise.

OpenVPN is a suitable choice for technical users; however, for general users, Citrix is a more advantageous option, though it is more costly.

The deployment takes two to three minutes to complete. 

Citrix is quite expensive. At the enterprise level, they offer a yearly subscription.

Citrix primarily provides secure connectivity. If you need secure remote desktop functionality, it is a viable option.

It secures data when working remotely, ensuring it is protected from unauthorized access or tampering.

I rate it an eight out of ten. 

We use the solution for testing environment creation.

I like that we have access to all systems in one place. The performance is comparable. The connectivity is good. The user interface is okay.

The initial setup could be made easier.

I have been using the solution for a few years.

I rate the tool’s stability a nine out of ten.

The tool is scalable. Around 500 people in my organization use the product.

The setup was not complex, but it was not that easy. We have a deployment team.

The deployment can be done in-house.

The product has its benefits. We can maintain our systems using the solution.

I might recommend the tool to others. Overall, I rate the tool a nine out of ten.

We use it to consolidate remote access to provide single sign-on across all of the applications.

It performs quite well.

Technical support could be improved.

I've been using Citrix Gateway for about four years.

It is stable, and we have had no issues.

It is scalable.

There are some delays in getting support. They eventually come through and get it sorted though, especially if you know the right channels to go through.

The initial setup is straightforward based on your skill level. That is, if you're not familiar with Citrix, it won't be straightforward. If you are, it will be straightforward.

The actual deployment took two to four weeks.

I would rate this solution at seven on a scale from one to ten.