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Citrix Gateway vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
38
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
16th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of Citrix Gateway is 3.1%, up from 2.6% compared to the previous year. The mindshare of SonicWall Netextender is 3.9%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
JayPrajapati - PeerSpot reviewer
Allows using a custom port for the VPN connection and provides very satisfactory customer support
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something customers wanted, but we couldn't provide due to NetExtender's limitations. I feel NetExtender might have rolled out this feature. In future releases, introductions of AI features would be really helpful. For example, we faced a situation where a customer wanted to allow Office 365 access without any kind of internet, just through the local internet. Office 365 has multiple dynamic IPs and URLs that can be updated daily, making it difficult to allow. If there were an AI-based solution that could bring those URLs and new IP addresses to the firewall and add them to the rule, that would be very helpful. That is just one scenario; there are multiple things AI could help with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints."
"The session monitoring capability is good."
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"Citrix Gateway is stable once I am connected."
"The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second."
"We can maintain our systems using the solution."
"The most valuable feature is that it is secure."
"Citrix Gateway offers an array of valuable features."
"The solution provides high availability."
"The initial setup is pretty straightforward."
"I found nothing of value in this solution."
"It can support multifactor authentication. Also, it is a very basic application."
"The best features of the SonicWall Netextender were its ease of use."
"Employees can have access to the network from home."
"NetExtender works very well. I never had an issue with it, and it has been working well for me. In terms of management, you have good control over the destination. You can use NetExtender to set the policy and the static route for a client. You can modify it based on what your client needs or can access. You have good control over routing."
"The initial setup is pretty easy."
 

Cons

"The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively."
"The load balancing could be improved."
"The solution has unnecessary limitations."
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
"Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one."
"The initial setup is not straightforward."
"If the solution had a more advanced DNS, it would be an improvement."
"The first level support is very poor."
"They need to rewrite the software to make it a usable product."
"The only concern I do have is with the zero trust, and the solution is not coping with the newer technologies as much as it needs to do on that particular factor."
"The product does not work well."
"The Netextender application itself doesn't really look pretty, however, we can still use it. We don't care what it looks like. That said, if they did a cosmetic update, that would be fine."
"There must be a multi-factor authentication enabled or integrated by default with it in order to be integrated with NetExtender."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"In future releases, introductions of AI features would be really helpful."
"The UI could be a little better."
 

Pricing and Cost Advice

"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"The solution has a yearly licensing fee."
"Pricing is very high if you do a comparison with what is available in the market."
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"The price could be lower."
"I believe the pricing is comparable to SaaS"
"It is expensive and requires proper planning with strategy."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"The solution has a pretty good price."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"The solution is cheap itself, not too costly."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"After a certain number of users, you require extra licensing."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
16%
Educational Organization
7%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
In the past, I submitted some support tickets, and while the support did resolve the problems, the time taken was sometimes long. They can perhaps improve the time for solutions in the support tick...
What is your experience regarding pricing and costs for SonicWall Netextender?
Pricing is a simple thing. We have the key, and we need to enter it in the SonicWall official portal. That's all. Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, ...
What needs improvement with SonicWall Netextender?
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something cus...
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. SonicWall Netextender and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.