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Citrix Gateway vs Microsoft Azure VPN Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Citrix Gateway offers cost-effective security, protecting against breaches and ransomware, enhancing ROI compared to traditional laptop deployment.
Sentiment score
4.5
Microsoft Azure VPN Gateway offers cost-effective, scalable connectivity, enhancing security and efficiency while simplifying network setup for businesses.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
Co-Founder at Virajo
The solution provides significant cost savings, transitioning expenses from CapEx to OpEx.
Infrastructure Architect at a maritime company with 10,001+ employees
Time savings have notably increased because establishing the connection with Microsoft Azure VPN Gateway was straightforward.
Director- Head of DevOps, security, and Complaince at Rightdata
 

Customer Service

Sentiment score
6.1
Citrix Gateway's customer service is generally satisfactory with fast responses, knowledgeable staff, but concerns about delays and inconsistency.
Sentiment score
4.6
Microsoft Azure VPN Gateway support varies; premium praised for quick help, free criticized for delays; documentation gaps impact satisfaction.
Very experienced engineers contact you in order to troubleshoot the problem.
Citrix VDI & Windows Virtualization Specialist at ATOS
While there are multiple support tiers with priority response times of around 30 minutes, there appears to be a limitation in the number of technical teams who can immediately understand and resolve issues.
Enterprise Architect at Wipro Limited
Prioritization of tasks can also be challenging, impacting the timely resolution of problems.
Infrastructure Architect at a maritime company with 10,001+ employees
In a recent incident, I had an issue with the SharePoint API. It relates to documentation, specifically the lack of up-to-date documentation because Microsoft is moving away from the traditional SharePoint REST API to Microsoft Graph.
Head of Digital Engineering, Management Consultant at Stax Inc.
We received the required support whenever we encountered challenges.
Director- Head of DevOps, security, and Complaince at Rightdata
 

Scalability Issues

Sentiment score
7.3
Citrix Gateway offers scalable, adaptable solutions for diverse deployments, with experiences varying on deployment size and requirements.
Sentiment score
6.1
Microsoft Azure VPN Gateway is scalable and cost-effective, supporting various configurations and user requirements with high availability.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
Enterprise Architect at Wipro Limited
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
Co-Founder at Virajo
Citrix Gateway is not for small companies; it's for medium companies because the pricing is better for more users.
Citrix VDI & Windows Virtualization Specialist at ATOS
The process was very efficient to scale the solution, which supports a high level of scalability.
Senior Solutions Architect at EQ2 Technology
It is auto-scalable, and I do not see any issues regarding scalability.
Director- Head of DevOps, security, and Complaince at Rightdata
 

Stability Issues

Sentiment score
7.9
Citrix Gateway is reliable with positive user feedback, though some suggest improvements in setup and connection flow.
Sentiment score
7.0
Microsoft Azure VPN Gateway is stable with minimal downtimes, though configuration and CI/CD integration improvements are needed for optimal performance.
I find Citrix products to be very stable.
Co-Founder at Virajo
We used the EPA agent for client certificate authentication and gathered information for the Smart Access feature, but we are no longer using it.
Technical Manager at Migros Ticaret A.Ş.
Azure VPN Gateway is very stable due to reliance on Microsoft's own network.
Senior Solutions Architect at EQ2 Technology
 

Room For Improvement

Citrix Gateway needs better load balancing, security, user interface, integration, and cost-efficiency, along with enhanced support and automation.
Microsoft Azure VPN Gateway needs better troubleshooting, support, threat protection, faster connectivity, easier deployment, affordability, and enhanced documentation.
At this time it costs 35% more than other solutions.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
Enterprise Architect at Wipro Limited
The monitoring site could be much better because monitoring NetScaler and Citrix Gateway is too difficult with just SNMP traps available.
Technical Manager at Migros Ticaret A.Ş.
More detailed logging would help in troubleshooting any failures during connection establishment or monitoring Microsoft Azure VPN Gateway.
Director- Head of DevOps, security, and Complaince at Rightdata
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process.
Senior Solutions Architect at EQ2 Technology
 

Setup Cost

Citrix Gateway is a high-priced, premium network solution with various licensing options, attracting customers willing to invest in quality.
Microsoft Azure VPN Gateway is seen as affordable by some, but costs can be high for smaller businesses.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
Co-Founder at Virajo
The price is one aspect, but technically it is complete.
Citrix VDI & Windows Virtualization Specialist at ATOS
We are paying around $300 per month for a VPN gateway, which seems high.
Director- Head of DevOps, security, and Complaince at Rightdata
The pricing is somewhat high but acceptable, considering it replaces the need for physical network equipment, leading to cost savings.
Infrastructure Architect at a maritime company with 10,001+ employees
The price of Azure VPN Gateway should be rated five from a purely invoice aspect.
Senior Solutions Architect at EQ2 Technology
 

Valuable Features

Citrix Gateway provides secure, scalable connectivity with load balancing, VPN, and dual-factor authentication for efficient remote access.
Microsoft Azure VPN Gateway excels with high availability, easy configuration, robust security, fast performance, and seamless Microsoft integration.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Co-Founder at Virajo
It's easy to scale and easy to implement.
Docente De Planta- Programa Ingeniería Física at Universidad del Cauca
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
Enterprise Architect at Wipro Limited
It simplifies the process of deploying a VPN connection, replacing all the physical network elements with a software appliance.
Infrastructure Architect at a maritime company with 10,001+ employees
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances.
Senior Solutions Architect at EQ2 Technology
The best feature of Microsoft Azure VPN Gateway is its sophisticated security mechanism for transmitting data between on-premise to Azure or Azure to Azure.
Director- Head of DevOps, security, and Complaince at Rightdata
 

Categories and Ranking

Citrix Gateway
Ranking in Enterprise Infrastructure VPN
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
40
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd)
Microsoft Azure VPN Gateway
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Infrastructure VPN category, the mindshare of Citrix Gateway is 3.6%, up from 3.0% compared to the previous year. The mindshare of Microsoft Azure VPN Gateway is 4.6%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Microsoft Azure VPN Gateway4.6%
Citrix Gateway3.6%
Other91.8%
Enterprise Infrastructure VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
Srinivas A - PeerSpot reviewer
Director- Head of DevOps, security, and Complaince at Rightdata
Secure data links from on-premise sources have enabled private access to client databases
The best feature of Microsoft Azure VPN Gateway is its sophisticated security mechanism for transmitting data between on-premise to Azure or Azure to Azure. The process of building the VPN gateway is user-friendly, making it easy to configure. Additionally, it supports various options to establish connections between on-premise to Azure or other sources to targets. Using pfSense as a firewall and VPN at our on-premise allows us to establish connections between Microsoft Azure VPN Gateway and our on-premise pfSense VPN easily. This streamlined connection process occurs within a few steps. Microsoft Azure VPN Gateway has positively impacted our organization because it is core to our system and crucial for establishing private connections to our customer's data sources. Their databases lie in a private network with no communication with the outside world. Our customers trust Microsoft Azure VPN Gateway, and by extension, trust us because of this efficient networking establishment process.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise17
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
It's difficult to say that because Citrix Gateway is changing all the time. It is improving all the time, and I think that it is periodically giving us patches. Anything that I can think to be impr...
What is your primary use case for Citrix Gateway?
I participate in integrator projects over the last year or two. Citrix Gateway is used in both my company and my customer's companies.
What needs improvement with Microsoft Azure VPN Gateway?
Microsoft Azure VPN Gateway can be improved in security points with stronger encryption. I do not have additional feedback about needed improvements regarding configuration, support, or documentation.
What advice do you have for others considering Microsoft Azure VPN Gateway?
My advice to others looking into using Microsoft Azure VPN Gateway is that if you have a specific use case such as site-to-site VPN, then this is a perfect option for you. I rate Microsoft Azure VP...
 

Also Known As

Citrix NetScaler Unified Gateway
MS Azure VPN Gateway
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Microsoft Azure VPN Gateway and other solutions. Updated: March 2026.
884,192 professionals have used our research since 2012.