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Citrix Gateway vs Microsoft Azure VPN Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Citrix Gateway boosts financial gain by enhancing security, effectiveness varies by business model and deployment, offering server protection.
Sentiment score
4.4
Microsoft Azure VPN Gateway offers cost savings, scalability, and seamless secure connectivity, transitioning from CapEx to OpEx.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
The solution provides significant cost savings, transitioning expenses from CapEx to OpEx.
 

Customer Service

Sentiment score
6.0
Citrix Gateway's support is mixed, with users praising responsiveness but noting long wait times and insufficient expertise.
Sentiment score
4.1
Microsoft Azure VPN Gateway support is praised for premium responsiveness, criticized for basic delays, and improved with a support contract.
The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively.
In a recent incident, I had an issue with the SharePoint API. It relates to documentation, specifically the lack of up-to-date documentation because Microsoft is moving away from the traditional SharePoint REST API to Microsoft Graph.
Prioritization of tasks can also be challenging, impacting the timely resolution of problems.
 

Scalability Issues

Sentiment score
7.6
Citrix Gateway is highly scalable, supporting various deployments, though some users report challenges and suggest scalability improvements.
Sentiment score
6.9
Microsoft Azure VPN Gateway offers scalable connectivity with flexible bandwidth, supporting various users, noted for high availability and reliability.
The solution features high availability, supporting both active-passive and active-active deployments to ensure constant product availability.
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
The process was very efficient to scale the solution, which supports a high level of scalability.
 

Stability Issues

Sentiment score
8.0
Citrix Gateway is generally stable with high ratings, though occasional setup or update issues can affect trust.
Sentiment score
6.4
Opinions on Azure VPN Gateway's stability vary; some find it reliable, while others face issues, especially with Linux-based apps.
I find Citrix products to be very stable.
Azure VPN Gateway is very stable due to reliance on Microsoft's own network.
 

Room For Improvement

Citrix Gateway needs improved user-friendliness, integration, training, security, support, pricing, setup, speed, and analytics features.
Users seek enhanced Microsoft Azure VPN Gateway troubleshooting, affordability, user-friendly setup, improved documentation, and better threat protection features.
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions.
At this time it costs 35% more than other solutions.
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process.
 

Setup Cost

Citrix Gateway offers diverse licensing with high pricing, regarded as a premium solution, but regional cost varies.
Microsoft Azure VPN Gateway is cost-effective for cloud connectivity despite potential added costs for extra features and older protocols.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
The price of Azure VPN Gateway should be rated five from a purely invoice aspect.
The pricing is somewhat high but acceptable, considering it replaces the need for physical network equipment, leading to cost savings.
 

Valuable Features

Citrix Gateway provides seamless app support, security features, scalability, and deployment flexibility, enhancing accessibility and performance for organizations.
Microsoft Azure VPN Gateway provides secure, scalable, and easy-to-use connections with robust performance and comprehensive integration within Azure.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Secure SaaS access is particularly valuable as it ensures that SaaS-based applications are delivered securely.
It's easy to scale and easy to implement.
It's cost-effective by eliminating the need for firewall and networking equipment purchases.
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances.
 

Categories and Ranking

Citrix Gateway
Ranking in Enterprise Infrastructure VPN
10th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
38
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd)
Microsoft Azure VPN Gateway
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of Citrix Gateway is 3.3%, up from 2.7% compared to the previous year. The mindshare of Microsoft Azure VPN Gateway is 6.3%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Microsoft Azure VPN Gateway6.3%
Citrix Gateway3.3%
Other90.4%
Enterprise Infrastructure VPN
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
MatsHagberg Olsson2 - PeerSpot reviewer
Designs subnets with high security while navigating evolving integration processes
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances. You can configure these networks using IP numbers and connect them using certificates or SaaS strings. It also requires Entra ID for privileged access groups, resulting in high security.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
18%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise15
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
In the past, I submitted some support tickets, and while the support did resolve the problems, the time taken was sometimes long. They can perhaps improve the time for solutions in the support tick...
What needs improvement with Microsoft Azure VPN Gateway?
In Microsoft Azure VPN Gateway, there aren't too many areas for improvement, but the configuration part might be a little tricky. It took some time to get things to work, but once figured out, it b...
What advice do you have for others considering Microsoft Azure VPN Gateway?
We work with Microsoft Azure VPN Gateway and the VPN firewalls. We have our local physical firewall infrastructure from Cisco and other companies, but we can't compare those with the virtual networ...
 

Also Known As

Citrix NetScaler Unified Gateway
MS Azure VPN Gateway
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Microsoft Azure VPN Gateway and other solutions. Updated: July 2025.
865,985 professionals have used our research since 2012.