"The most valuable feature of BrowserStack is the ability to do manual testing."
"It's helpful for me to test on different devices."
"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"I like that it offers full device capability."
"Local testing for products with no public exposure is an advantage in development."
"I have found that BrowserStack is stable."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The initial setup is pretty easy and it's quick to deploy."
"When compared to other tools, it is very simple."
"The database checkpoints detect problems which are difficult for a human resource to find."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The solution has a very nice interface."
"You can record your actions and play them back later."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Connectivity can sometimes mar the testing experience."
"The solution is slow."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"There could be API interfaces with this tool."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"Right now, the product only supports Windows."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
BrowserStack is ranked 9th in Functional Testing Tools with 8 reviews while SmartBear TestComplete is ranked 6th in Functional Testing Tools with 11 reviews. BrowserStack is rated 7.8, while SmartBear TestComplete is rated 8.2. The top reviewer of BrowserStack writes "Test against a huge range of device and browser combinations but expect some connectivity issues". On the other hand, the top reviewer of SmartBear TestComplete writes "Speed, configuration consistency, and accuracy of tests with fantastic results". BrowserStack is most compared with Perfecto, Sauce Labs, LambdaTest, CrossBrowserTesting and Selenium HQ, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, Micro Focus UFT One and Appium. See our BrowserStack vs. SmartBear TestComplete report.
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