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Buyer's Guide
CWPP (Cloud Workload Protection Platforms)
August 2022
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Hari Prasad M - PeerSpot reviewer
Senior Security Engineer at a tech company with 1,001-5,000 employees
Real User
Top 20
Doesn't need to constantly run a security scan for images because the scorecards are updated periodically
Pros and Cons
  • "Everything is built into Azure, and if we go for cross-cloud development with Azure Arc, we can use most of the features. While it's possible to deploy and convert third-party applications, it is difficult to maintain, whereas Azure deployments to the cloud are always easier. Also, Microsoft is a big company, so they always provide enough support, and we trust the Microsoft brand."
  • "Azure's system could be more on point like AWS support. For example, if I have an issue with AWS, I create a support ticket, then I get a call or a message. With Azure support, you raise a ticket, and somebody calls back depending on their availability and the priority, which might not align with your business priority."

What is our primary use case?

I have a highly specific use case for Azure Defender, so I don't think I've used most of its features. We primarily use it to secure Kubernetes clusters in other cloud environments. For example, I have Kubernetes in Amazon AWS, and we're trying out Azure Defender to protect those Kubernetes clusters.

We also use Defender to scan the image repositories held in Azure Container Repository or ACR. We use Defender plus Azure ARC and Windows Defender. All three products work in conjunction to give us some security insights into our cluster.

How has it helped my organization?

We haven't fully implemented Azure Defender yet. Right now, we're at the POC stage. However, if people have a genuine use case, they should see its value, especially because of its cross-cloud compatibility. I don't think any other tool provides the same cross-cloud compatibility as Azure Defender combined with Arc, so that's a significant selling point for this product.

What is most valuable?

The security scorecard is something I find helpful. It tells me what's missing and identifies new vulnerabilities inside my registries. Once I publish the image, the scorecards automatically update. I don't need to constantly run a security scan for my images because the scorecards are updated by Azure periodically. That makes my job easier.

For how long have I used the solution?

I haven't been using Azure Defender for long. It's been around three months. 

What do I think about the stability of the solution?

Overall, Azure Defender's availability is excellent. However, the Kubernetes security is a new offering that is still under development, so the service's availability and support are not mature at this point and definitely need improvement.

What do I think about the scalability of the solution?

I rate Defender's scalability about eight out of 10. If you compare Azure Defender to a similar product AWS offers, there isn't much difference in scalability. The solution is able to accommodate all your requirements. I don't think I have ever reached a point where the solution couldn't scale to meet my needs. 

I deduct two points because you incur more costs as you increase usage, so it's more expensive when you have lots of logs flowing into the system. That is why I rate it eight. Otherwise, I don't see any technical issues there.

How are customer service and support?

Azure's system could be more on point like AWS support. For example, if I have an issue with AWS, I create a support ticket, then I get a call or a message. With Azure support, you raise a ticket, and somebody calls back depending on their availability and the priority, which might not align with your business priority. 

I can't talk about Microsoft support generally, but I can speak to my experience specifically with Azure Defender support. I would rate it five out of 10. Maybe it's because this is a product that Azure is still developing on the side. I don't think they have made Azure Defender for Kubernetes available to the general public yet, so that could be why their support is not up to par. I don't know the reason, but I haven't had a good experience with the support.

How was the initial setup?

It is just a POC, so I don't have many endpoints. The whole setup took three days for around 10 endpoints. They have an agent-based security system. It's always complex because you need to deploy the agent to all endpoints which is a lot of work to get it set up. 

We have still have not decided to implement Azure Defender because we are also trying out other products in the same line. Once the RFP process is finished, we will know which one we'll implement.

What's my experience with pricing, setup cost, and licensing?

Azure Defender is definitely pricey, but their competitors cost about the same. For example, a Palo Alto solution is the same price per endpoint, but the ground strikes cost a bit more than Azure Defender. Still, it's pricey for a company like ours. Maybe well-established organizations can afford it, but it might be too costly for a startup. They should try some open-source tools. That's how it is today.

Which other solutions did I evaluate?

Compared to other products, Azure Defender's main advantage is native integration with all Azure services. If your company uses Active Directory and builds everything on Azure, you get it as a complete package. There's no need to buy another tool and set it up in your cloud environment. 

Everything is built into Azure, and if we go for cross-cloud development with Azure Arc, we can use most of the features. While it's possible to deploy and convert third-party applications, it is difficult to maintain, whereas Azure deployments to the cloud are always easier. Also, Microsoft is a big company, so they always provide enough support, and we trust the Microsoft brand. 

What other advice do I have?

I rate Azure Defender eight out of 10. If you're looking for standard Azure Defender services like cloud posture management or application security, these features are all highly mature. Defender also has newer capabilities that they recently introduced, such as endpoint security, cross-cloud integration with Azure Arc, and Kubernetes runtime security. 

These are all new services, so potential users need to think twice before buying into it solely for these features because I don't think the support is there to encourage customers to buy the product. I don't feel confident about Microsoft's support in these particular areas. I would exercise caution before buying Defender for these particular use cases. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
CWPP (Cloud Workload Protection Platforms)
August 2022
Get our free report covering Palo Alto Networks, Accurics, Orca Security, and other competitors of Bridgecrew. Updated: August 2022.
633,184 professionals have used our research since 2012.