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Bitdefender GravityZone EDR vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
7.4
WatchGuard Firebox enhances efficiency and security, offering cost savings and improved network control, boosting return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
7.2
WatchGuard Firebox support is praised for quick, knowledgeable service, though some delays occur in different time zones.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I would rate customer service and support as nine out of ten.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
The technical support is good.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
8.1
WatchGuard Firebox is scalable for various needs, with upgrading options, though choices affect its scalability and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I would rate the scalability of Bitdefender EDR as nine out of ten.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
8.6
WatchGuard Firebox is highly stable and reliable, with few issues, frequent updates, and high user satisfaction ratings.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
WatchGuard Firebox needs a modern interface, better integration, enhanced features, and competitive pricing to improve user experience and marketability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
WatchGuard Firebox offers cost-effective pricing, especially for multi-year plans, with discounts and value for budget-conscious enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
WatchGuard Firebox offers user-friendly setup, robust security, excellent tech support, and scalable performance with comprehensive management features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The features I find most effective for threat detection include centralized control policy distribution.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (11th)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
125
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (13th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (10th), Endpoint Detection and Response (EDR) (20th), Application Control (6th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
ScottEastman - PeerSpot reviewer
Reduces the risks of sending data where it shouldn't be going
We use the solution to ensure that no data breach, such as credit card details and national insurance numbers, leaves the company. However, we have to allow some information to go through because we send a lot of information to the National Healthcare Service If we don't want specific data sent…
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise25
Large Enterprise15
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

No data available
Bitdefender GravityZone Ultra, Bitdefender GravityZone
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Mentor Graphics, Rudersdal Kommune
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Bitdefender GravityZone EDR vs. WatchGuard Firebox and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.