Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
6.7
Microsoft Defender XDR provides high ROI by consolidating security tools, streamlining operations, and enhancing security, despite licensing costs.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
6.2
Microsoft Defender XDR's support is timely and responsive, yet smaller organizations experience slower, less effective assistance than larger ones.
I would rate customer service and support as nine out of ten.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.6
Microsoft Defender XDR scales well for various organizations, efficiently supporting growth and flexibility despite some network deployment challenges.
I would rate the scalability of Bitdefender EDR as nine out of ten.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
8.0
Microsoft Defender XDR is praised for high stability, reliable performance, minimal issues, frequent updates, and prompt issue resolution.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Microsoft Defender XDR requires enhancements in speed, integration, automation, AI, ease-of-use, and industry-specific threat intelligence.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Microsoft Defender XDR pricing is seen as complex but fair, with high costs alleviated in bundled Microsoft 365 packages.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Microsoft Defender XDR integrates tools for comprehensive security, offering threat detection, automation, identity protection, and enhanced efficiency.
The features I find most effective for threat detection include centralized control policy distribution.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Extended Detection and Response (XDR) (2nd), Microsoft Security Suite (5th)
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 2.9% compared to the previous year. The mindshare of Microsoft Defender XDR is 3.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender XDR3.0%
Bitdefender GravityZone EDR2.6%
Other94.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
MohtesanShaikh - PeerSpot reviewer
Experience improves security management and simplifies threat protection
I have created automated investigations, and while they work, they operate rather slowly in the Microsoft portal. If I automate something, it takes considerable time; if I do it manually, I can complete it in a quarter of the time. The automation response being slow is the main concern; when an incident occurs or if I run a remediation, it takes significant time to complete the remediation. There are some limitations regarding the scalability of Microsoft Defender XDR with specific licensing. For SMB customers, there is only Microsoft Defender for Business, and if they want more features such as XDR features and automation investigation or incident response, they need to purchase Defender for Endpoint. We are currently using the EDR.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise23
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing for Microsoft Sentinel operates on a pay-as-you-go model based on data ingestion. I recall that Defender XDR pricing is based on the number of endpoints.
What needs improvement with Microsoft 365 Defender?
For Microsoft Defender XDR ( /categories/extended-detection-and-response-xdr ), there is currently no ability to reset passwords for on-premises accounts, which is a key challenge. Incident managem...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Microsoft Defender XDR and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.