What is our primary use case?
We have a bunch of instances in production and Dev infrastructure. We use it to protect Linux boxes, PCs, and Macs. We are using the latest version.
How has it helped my organization?
We didn't use any similar solution before, and we did not suffer from any attacks previously. We were lucky that we did not have any attacks, and we didn't suffer from anything.
We got it more for compliance. To be compliant, you have to have endpoint protection. Now that we have this solution, we still haven't detected anything. Overall, the employee workforce is kind of at top of their game regarding phishing attacks, but again, you cannot always be a hundred percent on it. So far, we didn't have anything that Avast Business Endpoint Protection would actually catch.
What is most valuable?
The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install.
What needs improvement?
It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine.
In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection.
For how long have I used the solution?
I have been using it since August, that is, for about four months.
What do I think about the stability of the solution?
It is stable. There are no bugs or glitches.
What do I think about the scalability of the solution?
It is scalable. You have to purchase licenses. One thing that we have is that the instances are mostly kind of static. Once they go up, they remain for at least a year or something like that. Therefore, we didn't have a case where you have a license just hanging there. I don't know if they offer any kind of flexible amount, pool, or something like that.
It is being used throughout the company. We have 40 people. It is used to protect every personal computer and the whole production and developer infrastructure.
How are customer service and technical support?
I haven't used their technical support so far.
Which solution did I use previously and why did I switch?
I used Norton 360 previously in a different company. From a resource standpoint, it is not resource-intensive like Norton.
We actually wanted to go with Norton 360 in my current company, but we could not get hold of them, and we could not purchase. That's the worst experience that we had. We wanted to give them money, but they couldn't be reached to actually schedule.
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
It is $75 per license for a year. There are no additional costs.
What other advice do I have?
It is pretty much straightforward to set up. Installation and updates are the only two steps. If you're setting up your company from scratch in the beginning, then I would suggest to buy it and then basically get it installed on every image. For a bigger company or for each personal computer or workstation, you can install it as an image. It will then already be there, and you don't have to bother with installing it later. For your cloud infrastructure, if you have an AMI, AWS, or any kind of image, that image should be updated with that software. The only thing that you need to change is the license.
I would rate Avast Business Endpoint Protection a nine out of ten. For a ten, it should have a 360 kind of view of the whole organization or the whole infrastructure.
Which deployment model are you using for this solution?
Public Cloud