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Applause Reviews

Vendor: Applause
4.5 out of 5
Badge Ranked 1
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What is Applause?

Your customers live, work and play in the real world. That means you need to test in the real world, on real devices, and get real user feedback for your websites, mobile apps, IoT products, and in-store environments.

Get the Applause Buyer's Guide and find out what your peers are saying about Applause, QualiTest Managed Software Testing Services, Rainforest QA and more!
Applause is the #1 ranked solution in top Testing Services and #18 ranked solution in top Application Testing Services. PeerSpot users give Applause an average rating of 9.0 out of 10. Applause is most commonly compared to QualiTest Managed Software Testing Services: Applause vs QualiTest Managed Software Testing Services. Applause is popular among the midsize enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 51% of all views.
Buyer's Guide
Applause vs. Own Data Platform
April 2025
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Helped 855,752 peers since 2012

Applause mindshare

As of June 2025, the mindshare of Applause in the Testing Services category stands at 25.0%, down from 31.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Testing Services
 
 
Key learnings from peers

Valuable Features

  • "The most valuable feature is the capacity to define an audience. I am able to define specific devices and ask for testers that have these devices."
  • "The beauty of this solution is that they can do the in-the-wild testing. They can test at any location with any device and with any category of people, which helps companies understand what their real user experience is.There are 150,000 testers in India, and 1.5 million across the globe to do the testing for you. The beauty of this solution is that they can do the in-the-wild testing. They can test at any location with any device and with any category of people, which helps companies understand what their real user experience is."

Room for Improvement

  • "I would like to see improvements on the quality of the UX/UI side and for the use of the solution to be more intuitive."
  • "They can do payment testing, but they can't do trading. If you are a stock exchange app, you can't do trading. Obviously, there are limitations related to GDPR, etc, but that is one thing for which they can find solutions. I'd like to see how effectively they can do trading on the app, which is something they are not covering right now. So, the testers currently can't do trading. If you're buying stock and your app allows you to buy Microsoft and Google shares, that is something that is currently not in the testing purview. So, that is something that I would like them to include."

Pricing

  • "Applause is an inexpensive tool based on the value and service they give you."
  • "It has a yearly subscription. It is an expensive proposition, and Applause can do a lot better in terms of pricing."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Applause Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
6%
Computer Software Company
4%
Government
4%
University
4%
Comms Service Provider
3%
Energy/Utilities Company
3%
Insurance Company
3%
Media Company
3%
Real Estate/Law Firm
3%
Retailer
3%
Outsourcing Company
1%
Performing Arts
1%
Healthcare Company
1%
Recreational Facilities/Services Company
1%
Wholesaler/Distributor
1%
Manufacturing Company
1%
Logistics Company
1%
Non Profit
1%

Compare Applause with alternative products

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Learn more about Applause

Applause Testing: Real-World Testing Solutions

A great digital experience requires in-the-wild and automated testing solutions that span the development lifecycle. Testing beyond the traditional QA lab is a vital component for achieving a secure and high quality website, mobile app or IoT product for your customers.

With 250,000+ professional testers on 2.4 million devices in 200+ countries and territories, Applause offers unmatched device coverage and tester demographics, providing the opportunity for you to understand your customers' digital experience on real devices, with real people, anywhere in the world.

Applause Feedback: Real-World User Experience

The most beautiful website or the most feature-rich mobile app is only as good as the user experience. Can your users successfully navigate and complete tasks? How do they talk about it to others? Consumers and businesses alike have unprecedented power to rate, review and comment on their experience and potentially make - or break - a brand’s success.

With Applause Feedback solutions, we help you understand the human user experience with your website, mobile app or IoT product where it is of critical importance to meet - or exceed - your customers’ expectations.

Applause Research: Data-Driven Decisionmaking

The best business decisions are data-driven, helping you confidently launch new initiatives and expand into new markets. The changing global landscape of technology, regulation and growing consumer-centricity has created a complex environment to navigate. At the end of the day, how you go to market and what tech you introduce must be relevant to local markets.

Our expert Applause Research practice helps you understand new markets and product perception. Whether you are benchmarking against existing competitors or forging new ground, we can help you launch with confidence.



Applause customers

News UK, Runkeeper, Trulia, Google, amazon.com, Netflix, Coca Cola

Product Categories

Product Categories
Testing Services
Application Testing Services

Popular Comparisons

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Applause reviews

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UY
Head of Engineering at Getmega
Verified user of Applause
Jun 5, 2022
Digital testing solution that has reduced deployment and testing time by 75%

Pros

"The most valuable feature is the capacity to define an audience. I am able to define specific devices and ask for testers that have these devices."

Cons

"I would like to see improvements on the quality of the UX/UI side and for the use of the solution to be more intuitive."

What is our primary use case?

We use the crowdtesting solution predominantly. It has helped us get a predefined audience of testers from specific geographies that we target. They give us a set of 40 to 50 testers, and we're able to send our builds to them to test and provide reports. These testers highlight any bugs. We are able to send them a questionnaire about specific things we want to test and get some feedback about whether they were able to understand the feature and use it effectively.

What is most valuable?

The most valuable feature is the capacity to define an audience. I am able to define specific devices and ask for testers that have these devices. Through Applause, we're able to get a large set of real device coverage for our testing. 
For example, there are multiple compliance checks that we need to do for specific states in India as our product is unregulated or not allowed. In those cases, we're able to test that the product is actually not accessible from there. We are able to test localization transmigration in different geographies. 

The second valuable feature is turnaround time. Prior to using Applause, it would take us a considerable amount of time to fix bugs found in new releases and to send out new release versions. UsingApplause, we get regress testing over the weekends and by Monday morning, we have our bug list ready. We're able to prioritize a few set of bugs that we think are critical and solve them over the first half of Monday before sending out a new build. The actual time has been reduced by over 75%. It used to take three weeks to be able to really ramp up a build, and now we're able to do it in less than a week.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (656 words)
Abhishek-Mehta - PeerSpot user
Associate Vice President at Onnivation
Verified user of Applause
May 11, 2022
Helps in fast development, works seamlessly, and has fast turnaround time

Pros

"The beauty of this solution is that they can do the in-the-wild testing. They can test at any location with any device and with any category of people, which helps companies understand what their real user experience is.There are 150,000 testers in India, and 1.5 million across the globe to do the testing for you. The beauty of this solution is that they can do the in-the-wild testing. They can test at any location with any device and with any category of people, which helps companies understand what their real user experience is."

Cons

"They can do payment testing, but they can't do trading. If you are a stock exchange app, you can't do trading. Obviously, there are limitations related to GDPR, etc, but that is one thing for which they can find solutions. I'd like to see how effectively they can do trading on the app, which is something they are not covering right now. So, the testers currently can't do trading. If you're buying stock and your app allows you to buy Microsoft and Google shares, that is something that is currently not in the testing purview. So, that is something that I would like them to include."

What is our primary use case?

It is used for testing. Applause is essentially a service. It is on the bedrock of a SaaS platform, and it doesn't have a version.

How has it helped my organization?

If I'm in India and I want to launch my product in the US, I can ask them to test it in the US. They will be able to do it for me in three days. Hundreds of testers in the US can test my product and give me live feedback on how it is performing on their apps, on their mobile phones, and on their laptops, which is a very strong win for me.

Multiple teams get the benefits of Applause. The development team is obviously able to develop much faster by using Applause because they get the bugs in real-time, and they can work on those bugs. It really works as a very strong Bible or a cheat sheet for them. If they're developing over the week from Monday to Friday, we give the builds to Applause on Friday evening. On Saturday and Sunday, their teams do the testing, and on Monday, when the developers are back, they can see the bugs, and they know which bugs they need to rectify, which is great for us.

*Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Read full review (1289 words)