Adobe Connect provides customizable and reliable virtual environments for webinars, training, and meetings, supporting diverse activities requiring collaboration and integration.
| Product | Mindshare (%) |
|---|---|
| Adobe Connect | 1.8% |
| Zoom Workplace Business | 7.0% |
| Webex | 5.1% |
| Other | 86.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 16 |
| Large Enterprise | 17 |
Adobe Connect empowers global organizations with flexible virtual training and communication solutions. Known for its reliable and stable platform, it enables customizable layouts and persistent webinar rooms, enhancing user participation through chat, breakout sessions, and polls. Despite areas needing improvement like VoIP and integration challenges, it facilitates interactive learning and professional engagements effectively.
What are the key features of Adobe Connect?Adobe Connect is frequently used in industries like government, education, and training centers. It supports virtual training and webinars in universities and professional settings, offering solutions for conducting dynamic sessions despite regional cost challenges and integration issues.
Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
| Author info | Rating | Review Summary |
|---|---|---|
| IT auditor at SHEFFIELD HALLAM UNIVERSITY | 4.0 | We use Adobe Connect primarily for communication through messaging and video chat. It offers valuable features with good performance and stability. However, we face issues with Bluetooth headphone connectivity, which requires improvement. We haven't considered other solutions or providers. |
| Solution & Software System Architect at Shaparak | 2.5 | I find Adobe Connect adequate for remote connections and video streaming, though I don't use it for my projects. Others faced integration challenges but resolved them. I believe it requires better UI integration features. |
| Presales Manager at a computer software company with 51-200 employees | 4.0 | I use Adobe Connect for meetings with other Adobe members and find its user-friendly layout and stability valuable. However, communication about the solution needs improvement, as its visibility is low compared to competitors, and integration with Microsoft Outlook would be beneficial. |
| Adobe solutions Architect at BUYSOFT DO BRASIL LTDA | 4.5 | I find Adobe Connect excellent for training and webinars, appreciating its stability, scalability, and layout pods. However, its high price and inflexible licensing model are significant issues, making it less accessible in Brazil compared to cheaper alternatives. |
| Director, Service Training at a construction company with 5,001-10,000 employees | 4.5 | I use Adobe Connect for virtual classes, valuing its flexibility and reliability. However, I find the named host licensing constraining and the initial learning curve for Adobe products challenging. Overall, I rate it highly. |
| Goverment Relations at a consultancy with 11-50 employees | 3.5 | I use this for online meetings, valuing its screen and document sharing. While stable and scalable, I believe the interface and layout options for organizing meeting components on screen could be improved. |
| Senior Virtual Training Consultant at XPO Logistics | 5.0 | I use Adobe Connect for global virtual ILT, saving costs and boosting productivity. Its flexible pods and breakout rooms are great, though I wish it supported exporting uploaded files as templates. |
| Network Engineer at Xpertcast Pvt. Ltd. | 4.0 | We use this solution for webinars and training, appreciating its persistence and fast video. Our organization improved on-premise deployments. However, I believe it needs faster and easier upgrades. |
| President / Founder | 4.5 | I value persistent classes and custom layouts for flexible, engaging learning, outperforming WebEx. Although VoIP needs improvement, Adobe Connect offers robust features, but mastering it takes training and professional help. |
| Owner of Ace Learning and Consulting | 5.0 | I find this solution excellent for virtual learning. Its customizable layout, interactive features, and 10/10 customer service are great. Setup was straightforward, though I wish it had built-in learning games. |
The product has valuable communication features. It also has good performance and stability.
We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement.
The product is stable.
We have four Adobe Connect users in our organization. It is a scalable product.
The initial setup is straightforward. Depending on the setup knowledge, it takes less than one hour to complete the process. It involves checking the software requirements.
Adobe Connect is free of cost.
I rate Adobe Connect an eight out of ten.
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.
I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to solve it.
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
I have a little experience with this product.
It is a stable product.
There are around 2,000 end users. For our use case, it is a scalable product.
It is expensive.
Overall, I would rate it a five out of ten.
I use the solution to have meetings with other Adobe members.
We only use this with our business unit. It's not an organization-wide tool.
The layout is very user-friendly.
The meeting experience is very nice.
It is straightforward to set up.
The solution is stable and reliable.
The communication about the solution needs to be better. Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists.
Adobe Connect should integrate with Microsoft Outlook. I'm not sure if this is possible.
I've been using the solution for three years.
I'd rate stability seven out of ten. It's mostly reliable. I do not recall dealing with bugs or glitches, and it hasn't crashed or frozen.
I don't deal with scalability. I do not scale the solution.
We do not have plans to increase usage.
Technical support has been decent overall.
Positive
The solution is easy to set up. It is not overly complex.
I am not aware of the licensing. It's not part of my scope of work.
I am not using the latest version of the solution. I only use the solution intermittently.
If anyone wants to use the solution, I'd invite them to explore it. It's an interesting opportunity to try out a different type of meeting software.
I'd rate the solution eight out of ten.
My clients are using the solution for training centers, for presenting webinars. I'm using it for webinars and for pre-selling for my clients. In my current company, I have my account and I'm using it for presenting solutions, including, for example, how Acrobat, Photoshop, and Creative Cloud work and some internal training. In the last few years, I use it for training, Adobe training, in universities.
In Brazil, most universities use Adobe Connect for live events and for classes. After COVID and social distancing, I see other solutions in our universities now too as Adobe is so expensive in Brazil.
The layout pods are the most important feature of the solution.
It's an easy solution to set up.
The stability is good.
The solution can scale well.
The price is a problem. Only international companies can really use Connect. For example, Mercedes can buy Adobe Connect. Other companies deal with Teams. My company buys Teams. In certain moments, my manager asks me about Connect and after seeing the pricing, will say no to Connect as Microsoft Teams is less expensive than Connect.
The licensing model needs improvement. The license model is only for large, large rooms, for large amounts of people in a room. In Brazil, we tend to have smaller class sizes. In Brazil, if I offer one Connect room, it's so expensive as we don't have so many students. They need to create a smaller license for smaller room sizes.
It's important to me to be able to copy a layout as to different rooms. I have many rooms and I need to copy the layout. When I have a good layout it would be ideal to be able to create the other pods with my custom needs. I need more pods and more tools to make new pods. HTML5 is not impressive for me. Before HTML5, we had other tools in AWS for making pods. Now, we have these tools. It's much more difficult.
I've used the solution for maybe 10 years. I am the first, or one of the first, people in Brazil using Adobe Connect. After Adobe bought Macromedia, I started using it. Adobe changed the name for Adobe Connect.
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
The solution can scale well. It's scalable by layout and by the dashboard. It's so easy to scale.
When I buy for my clients, my clients ask about support from Adobe or some other support for the solution. I tend to help if they can't get support elsewhere.
I am a unique person in Brazil in that I know how to provide support to Adobe Connect. No other person in resellers, in consulting marketing, provide support or implementing for Adobe Connect.
If I need support, I can get it, however, that's not true for everyone in Brazil. Getting support is difficult. For clients, support is quite bad.
Other companies also use Teams and Zoom. Our company tends to use Team more as it is far less money.
The initial setup is simple and straightforward. It's not difficult.
The solution is quite expensive.
In Brazil, Connect is only for obtaining international standards for international companies. If a company sees the price and the features for Zoom, Connect, and other platforms, while Connect is better than other platforms it's five times the price here.
We are an Adobe platinum partner.
If I sell one or 100 Connects, I don't maintain my badge as a platinum reseller. I rely on selling other Adobe solutions. Only if clients ask about Connect will I sell Connect. If clients don't find me or know I'm the only person who understands Connect around here, they won't know to ask about Connect. It's rare to have someone ask for it.
Before working for my current company, I was working as an evangelist for Adobe. I worked in presenting and have consulted for universities for the Adobe training center and others in Adobe Connect. Now, I have two clients who sell Adobe Connect and I provide the support and training and consulting for implementing Adobe Connect.
I'm likely using the latest version of the solution currently. I can't speak to the exact version number.
Overall, I would rat the solution at a nine out of ten.
We use Adobe Connect for virtual meetings and instructor-led virtual classes.
It is what we use for instructor-led virtual classes, which we call VILT.
They are live classes that begin and end at specific times, and I have a live facilitator, to interact with them.
I like Adobe Connect because of its flexibility. It gives us a lot of flexibility.
It has a variety of layouts and the ability to create templates.
We do product training for specific products, and it allows us to have different classrooms.
We like how simple it is for participants to participate.
They are pretty solid, as well as good and high-end. But the good news is that it isn't like Photoshop, which has so many nuances and features. Adobe is fairly simple to use once you get the hang of it.
Adobe's products are difficult to grasp. They don't have a good explanation.
You could get an enterprise version with what is known as concurrent users, allowing you to have a large number of hosts.
The issue with the internet is that you need hosting for the named host, with a named host account. The named host must enter the meeting, open it, and remain in it until the meeting is completed.
This appears to be pointless because the named host can elevate a participant to the role of host for that meeting when someone enters the room.
We have instructors who come in to teach classes. They might teach two or three classes per month. When we start a class, the named host, one of the five, has to open that class, and he can turn it over to that the instructor to take over as the host for the rest of the meeting.
The instructor can now share screens, ask questions, make calls, and put up polls.
It appears to be constraining. I wouldn't mind a five-host license, but a floating host would be preferable. We couldn't host more than five classes at once, which would have been easier for both us and Adobe.
The person could simply use a pseudonym or, host one, host two, or host five, to login. With our situation, it is rare that we would do two at a time. We do them sequentially. We may offer two courses in a day, but not five all simultaneously.
I have been working with Adobe Connect for two years.
We have a 535 main host subscription.
So far, the stability has been good. It has functioned well for us. We haven't had any issues.
Adobe Connect is a scalable product.
Adobe has a VAR system, where they have authorized resellers and dealers.
Our first call is to the dealer, and they have been able to solve most of the issues we have experienced.
Adobe does an excellent job of providing training. They have a wealth of free knowledge that you can access, as well as free webinars. There are also events.
It was not difficult to set up.
The purchasing process is complicated. It would be beneficial if it were more simplified.
I have been using Adobe products since the 1980s when the personal computer was first introduced.
We really like it.
I would rate Adobe Connect a nine out of ten.
We primarily use this product for online meetings and information sessions. I work in government relations and we are customers of Adobe.
I find the screen share and the document share valuable features - the fact that you can actually keep documents within the meeting. They are little things and I guess all similar solutions have the same features.
I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved.
The solution is stable.
This is a scalable solution. We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings.
The initial setup is straightforward.
We're always looking at other solutions, no one solution is perfect. We've also participated in meetings from third parties with other platforms as well so we're starting to get a good handle on what's available. The interface and ease of use are two main components but we also need to take our bandwidth requirements into account.
Our organization has been able to save costs by eliminating the travel involved in live classroom training. We are also able to give our learners many different time options to suit their busy schedules. Now our students can complete their required training, in less time, and make the organization more productive. They are able to much more quickly apply what they have learned, and make immediate use of it in their projects and with their teams more effectively.
The solution provides the flexibility to move pods around, and you can create many layouts for varying activities. The most critical feature is the POA, but Breakout sessions are definitely my favorite.
We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities.
This is a robust solution.
This is a very effective, fun, and robust training tool.
Users must be trained in advance of using the system, as well as facilitators. We have developed a certification program for all virtual facilitators and ISD team members. This ensures that the student experience is maximized. The content was developed specifically for Adobe Connect and its many features.
Once a virtual classroom is built it is evergreen, meaning that the course link will never change and all of the content will be available for each scheduled offering. There is no need to reload content each time because it is already there.
It needs faster and easier upgrades.
We are looking to cut costs. Therefore, we still need to explore the product more before I comment.
I love that I can create classes and that they are "persistent" which means they can be reused over and over again. I can completely set up my course and, at the end, can easily clean the room and use it another time.
I also love the fact I can create different layouts so that I can customize my learning experience based on the learning objectives in my course. It offers a ton of flexibility and allows me to be creative in my course designs.
I also love that I can have named Chat pods that I can use for a variety of purposes.
We can offer quality, interactive, and engaging learning experiences without the high cost of travel and time away from the office. With Adobe Connect you can offer virtual solutions that can be as impactful, if not more so, than face to face training. We take advantage of "chunking" content into smaller pieces and can deliver them over a period of time, thereby improving the chances of learners retaining what we are teaching.
They could improve on the VoIP capabilities. It just does not work effortlessly as some other products do.
Four years.
I had some issues recently but they seem to have resolved. They lasted about two months.
I do not.
Good.
I used to use WebEx but switched to Adobe Connect because of the features mentioned above.
Adobe Connect does require some training and practice to become proficient. In terms of actual setup from the vendor, that is not difficult. Implementation will depend on how you will be using the product and answering some questions before you begin will be helpful in the long run. For example, will you have multiple license owners, will you share content, will you want participants to be able to register for classes, how will you integrate the audio, and what are the implications of your choices? These are some things that need to be thought out in advance.
This is a very broad question and depends on the scope of the implementation.
WebEx.
Make sure to seek a professional's help so that you can fully understand just how robust this product is. Beyond just creating the pods and layouts, it is facilitation and design techniques that can make your course fantastic and stand out from the rest.
The chat box is awesome and encourages participation. The breakout rooms as well as the polls are useful. Though, the biggest thing is the ease of customizing the layout.
Connect helped us move away from WebEx and use a tool more suitable for learning. We were able to craft a virtual learning culture.
Perhaps some learning games that could be played virtually.
Seven years.
No.
No, but be aware there is a limit on participants based on your package.
A 10 out of 10.
WebEx is a great tool for meeting management, but did not create the learning environment we were looking for.
Very straightforward.
Pick the solution package based on your participants.
WebEx and GoToMeeting.
Ask to use a 30 day demo.
