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Adobe Connect vs Polycom RealPresence Clariti comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Polycom RealPresence Clariti
Ranking in Virtual Meetings
12th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.8%, up from 2.1% compared to the previous year. The mindshare of Polycom RealPresence Clariti is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Sreejith Thulasidas - PeerSpot reviewer
Provides video calling facilities with good video and audio clarity
Polycom RealPresence Clariti is very bad when moving towards the cloud. I think that Microsoft Teams and Zoom have already taken over the market. Polycom is currently looking into more end devices than server components and infrastructure. A cloud version would have been better, but that will not be feasible for Polycom now. It would have been helpful to have a cloud version during the migration stages, but now the time has gone. As a company, it's better for Polycom to look into the video conferencing devices rather than the infrastructure. Earlier, one of the advantages was that the infrastructure was very much open, and it was easy to integrate the tool with other platforms like Cisco. That is not the scenario now, and Polycom should concentrate on the endpoint hardware devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is straightforward to set up."
"It is a stable product."
"The solution can scale well."
"Screen share and document share are good features."
"I like Adobe Connect because of its flexibility."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"It trains providers for on-premise deployment in several locations."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
"It's on-prem, which is great."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"It does a good job of integrating with other software."
 

Cons

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"Adobe's products are difficult to grasp."
"Interface and layout options could be improved."
"It needs faster and easier upgrades."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"I would like to see btter integration."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"The price is a problem."
"The customer needs this platform to be a little bit more customized."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
"Could have a wider range of use cases."
"Polycom RealPresence Clariti is very bad when moving towards the cloud."
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
 

Also Known As

No data available
RealPresence Clariti, Clariti
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Baptist Health Corbin, North Carolina Central University
Find out what your peers are saying about Adobe Connect vs. Polycom RealPresence Clariti and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.