We changed our name from IT Central Station: Here's why

Acronis Cyber Protect Cloud OverviewUNIXBusinessApplication

Acronis Cyber Protect Cloud is #15 ranked solution in top Cloud Backup tools. PeerSpot users give Acronis Cyber Protect Cloud an average rating of 10 out of 10. Acronis Cyber Protect Cloud is most commonly compared to Acronis Backup: Acronis Cyber Protect Cloud vs Acronis Backup. The top industry researching this solution are professionals from a comms service provider, accounting for 38% of all views.
What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud is a unique integration of backup with full-stack next-generation anti-malware protection and comprehensive endpoint management tools. This synergy eliminates complexity, so service providers can protect customers better while keeping costs down.

Acronis Cyber Protect Cloud was previously known as Acronis Protect Cloud.

Buyer's Guide

Download the Cloud Backup Buyer's Guide including reviews and more. Updated: January 2022

Acronis Cyber Protect Cloud Customers
Zebra Systems
Acronis Cyber Protect Cloud Video

Acronis Cyber Protect Cloud Pricing Advice

What users are saying about Acronis Cyber Protect Cloud pricing:
  • "I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
  • "Acronis offers a 30-day free trial of the product."
  • "We pay for whatever we use, and they bill us accordingly."
  • Acronis Cyber Protect Cloud Reviews

    Filter by:
    Filter Reviews
    Industry
    Loading...
    Filter Unavailable
    Company Size
    Loading...
    Filter Unavailable
    Job Level
    Loading...
    Filter Unavailable
    Rating
    Loading...
    Filter Unavailable
    Considered
    Loading...
    Filter Unavailable
    Order by:
    Loading...
    • Date
    • Highest Rating
    • Lowest Rating
    • Review Length
    Search:
    Showingreviews based on the current filters. Reset all filters
    Linux Administrator at a pharma/biotech company with 1,001-5,000 employees
    Real User
    Top 10
    Saves money and time, easy to use for restoring data, and very stable
    Pros and Cons
    • "It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
    • "It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."

    What is our primary use case?

    We use it for the backup of user machines. We have a lot of machines, and I use it daily to monitor, check, and do upgrades and make sure that everything is working properly.

    How has it helped my organization?

    It saves money and time. I have some machines with a very complex setup. It takes, for example, one week to set up a machine. In case the machine fails, instead of installing it again in one week, I can restore it in one hour. So, it saves time, and we don't have to bring people again to set up the machine. 

    What is most valuable?

    It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. 

    It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature. 

    What needs improvement?

    It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios.

    I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level.

    It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup.

    For how long have I used the solution?

    I have been using this solution for more than six years.

    What do I think about the stability of the solution?

    It is very stable. If I need to restore something, it perfectly completes the mission.

    How are customer service and technical support?

    Their support is very good and professional. I opened a case through our management site, and they called me. They followed up through emails to ensure that everything is okay.

    Which solution did I use previously and why did I switch?

    I didn't use any other solution.

    How was the initial setup?

    It is easy to deploy. I don't even need to use the documentation to do it. It does not take a lot of time. A new server takes half a day. 

    Its deployment is very easy with Active Directory or via the management console. You can control and monitor where it fails. It is very easy to use and understand. I just play with the interface, and it is very easy to do things.

    What's my experience with pricing, setup cost, and licensing?

    I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price.

    What other advice do I have?

    I would advise others to go to the site and download it for free for 13 days and play with it. It is a very good solution that makes your life easier. The people behind this product are very smart, and they are thinking about the end-user.

    I would rate Acronis Cyber Protect Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Virtualisation Manager at a tech services company with 11-50 employees
    Real User
    Valuable incremental backup system supported a detailed knowledge base and responsive support team

    What is our primary use case?

    We use this solution primarily for the backup of information. An example would be to assist our clients who are moving from a public cloud to a private cloud. We would use Acronis for the backup up of information during this migration. 

    What is most valuable?

    The first valuable feature is the incremental backups which ensure that your information and products are always up to date. 

    Secondly, there are many knowledge base articles that are detailed and make it is easy to troubleshoot when issues arise. 

    Lastly, we have collaborated with the support team for more complex issues which can't be fixed by our team. In two to three weeks, they have helped us resolve these issues.

    What needs improvement?

    There are some compatibility issues that could be improved. For example, all versions before Linux SUSE 10 cannot always be backed up. However, I have only encountered this issue one to three percent of the time as many issues have already been addressed by Acronis. 

    For how long have I used the solution?

    My current organization has used this solution for three years and I have worked with it for the past six years. 

    What do I think about the stability of the solution?

    I would rate Acronis 99% for stability. The remaining 1% is to account for end user issues such as those relating to hardware, although this is a rare occurrence. 

    What do I think about the scalability of the solution?

    This is a scalable solution that can support complex environments. We currently use it for more than 400 clients across different countries. 

    How are customer service and support?

    The support team are quick and responsive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The on-premises setup is a bit complex. There is a hardware setup that requires an engineer. Certain skill sets are needed to maintain the solution and make it work. 

    The setup was simple for a cloud system. If it is done by a technical person, installation could take one to two hours. 

    What's my experience with pricing, setup cost, and licensing?

    Licensing and costs depend on the storage sizes required for the data to be backed up. 


    What other advice do I have?

    I would recommend taking note of the storage you are paying for when backing up data and ensuring you reduce it as much as possible. 

    It is important to monitor the backup process on a daily basis using Acronis alerts. I would suggest having a technician look after this solution to ensure no backfires take place. 

    This is a fast product that fits into existing technology easily without causing friction.  

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Find out what your peers are saying about Acronis, Veeam Software, N-able and others in Cloud Backup. Updated: January 2022.
    564,143 professionals have used our research since 2012.
    Technical Director at a tech services company with 11-50 employees
    MSP
    Good management, backup, and recovery features, with a single console to handle multiple backups
    Pros and Cons
    • "The management, backup, and recovery features are all very good."
    • "The reporting could be improved. I would like to see some enhancements in that regard."

    What is our primary use case?

    We use this product to back up physical servers, virtual servers, PCs, and Office 365 files.

    How has it helped my organization?

    We are an IT company and backing up data is one of the services that we offer to our customers. This product enables us to use one management console to look after all of our customers' backups.

    What is most valuable?

    The management, backup, and recovery features are all very good.

    What needs improvement?

    The reporting could be improved. I would like to see some enhancements in that regard.

    For how long have I used the solution?

    Acronis Cyber Protect Cloud

    What do I think about the stability of the solution?

    Acronis is a stable solution and at the moment, it is very extensively used.

    What do I think about the scalability of the solution?

    This is a very scalable product.

    For management purposes, we have perhaps five administrators who have access to it. We're probably managing more than 200 terabytes of data.

    How are customer service and support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    Prior to Acronis, we used Commvault, Backup Exec, and Veeam.

    We found Commvault too expensive, overly complex, and very hardware intensive. Quite often with Commvault, you had to have more servers to put the backups onto than you were actually backing up.

    How was the initial setup?

    The initial setup is straightforward.

    In our situation, although it was straightforward, it was quite complex in that we had to get all of our customers onto the system. We deployed it over a year, but that was because we were migrating lots of backup systems into one product.

    What about the implementation team?

    We implemented this product ourselves.

    Once it's up and running, one or two people can maintain it. It's not heavy in that regard.

    What was our ROI?

    We have seen a return on investment using this solution.

    What's my experience with pricing, setup cost, and licensing?

    Acronis offers a 30-day free trial of the product.

    There are no additional costs beyond the standard licensing fees.

    Which other solutions did I evaluate?

    Before choosing Acronis, we looked at Arcserve, Datto, and StorageCraft.

    What other advice do I have?

    We're looking at adding the disaster recovery option to this solution.

    My advice for anybody who is looking into implementing this product is to talk to Acronis and do a 30-day trial.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Owner at a tech services company with 11-50 employees
    Real User
    Top 5
    A backup and cyber protection solution that is easy to deploy and use.
    Pros and Cons
    • "One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
    • "I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."

    What is our primary use case?

    We are using this product to store data and as our software backup. Acronis Cyber Protect is used whenever you want to back up your data and for disaster recovery.

    What is most valuable?

    One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis. If you see all the other software in the marketplace, they are just backup solutions. But this product also offers security. With a single product, you get two benefits. It's also easy to deploy and easy to use, and they also provide continuous training.

    What needs improvement?

    I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing. Technically there is no other criticism from my side.

    For how long have I used the solution?

    We have been using Acronis Cyber Protect Cloud for the last eight months.

    How are customer service and technical support?

    They have local support, which is good. 

    Which solution did I use previously and why did I switch?

    We have used other on-premise solutions for backup, but for the cloud, we selected Acronis because of security.

    How was the initial setup?

    If you see the solution, using the renewals and everything, one can easily deploy it, depending on the requirement. For a backup related to the app, if you need a little bit of help from an expert, Acronis can help. But for us, it's easy to manage. Once deployed, you will never need to consider anything.

    What about the implementation team?

    We implemented this solution ourselves. It took us about an hour to deploy this solution.

    What's my experience with pricing, setup cost, and licensing?

    We pay for whatever we use, and they bill us accordingly.

    What other advice do I have?

    Whoever wants to backup their data should also lookout for a solution that provides data security. This is very important nowadays with issues like ransomware, privacy, and security. Also, the backup should be easily accessible whenever we need it. They should select a product that does it all, and Acronis Cyber Protect Cloud provides all these benefits in a single solution.

    On a scale from one to ten, I would give Acronis Cyber Protect Cloud a nine.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Ratnodeep Roy
    Senior System Analyst at a tech services company with 201-500 employees
    MSP
    Top 5
    Helpful event backup logs, unique features, but needs more report customization

    What is most valuable?

    I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems.

    What needs improvement?

    In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports.

    For how long have I used the solution?

    I have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found that the solution is not as stable as it could be. When there are some errors it is difficult to know what took place to resolve them.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer

    What is most valuable?

    I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems.

    What needs improvement?

    In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports.

    For how long have I used the solution?

    I have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found that the solution is not as stable as it could be. When there are some errors it is difficult to know what took place to resolve them.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    The technical support is very good for this solution.

    Which solution did I use previously and why did I switch?

    I have used Veeam solutions in the past and this solution has some unique features setting it apart.

    How was the initial setup?

    The initial setup was very straightforward. I think you have to create a well-thought-out plan moving forward. You can run some tests that will show you your protection score. You will be able to see how much your machine is vulnerable to the outside environment.

    What other advice do I have?

    I rate Acronis Cyber Protect Cloud a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    Flag as inappropriate
    Owner at a tech services company with 11-50 employees
    Real User
    Top 5
    Backs up and secures data; two great things with one product

    What is our primary use case?

    Our primary use case for Acronis Cyber Protect Cloud is software backup and data storage. 

    What is most valuable?

    One of the benefits of using Acronis Cyber Protect Cloud is that, along with backing up data, it secures it. You get two great things with a single product. It is also easy to use and deploy.

    What needs improvement?

    Not many people know about this product, so they may need to concentrate more on marketing. 

    For how long have I used the solution?

    I have been using Acronis Cyber Protect Cloud for six to eight months. 

    How are customer service and technical support?

    They have local tech support, which is good.

    How was the initial setup?

    You may need a little bit of help with some aspects of the installation process. However,…

    What is our primary use case?

    Our primary use case for Acronis Cyber Protect Cloud is software backup and data storage. 

    What is most valuable?

    One of the benefits of using Acronis Cyber Protect Cloud is that, along with backing up data, it secures it. You get two great things with a single product.

    It is also easy to use and deploy.

    What needs improvement?

    Not many people know about this product, so they may need to concentrate more on marketing. 

    For how long have I used the solution?

    I have been using Acronis Cyber Protect Cloud for six to eight months. 

    How are customer service and technical support?

    They have local tech support, which is good.

    How was the initial setup?

    You may need a little bit of help with some aspects of the installation process. However, once you deploy, it's very easy to manage. It took us about an hour to deploy. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Directeur service informatique at a comms service provider with 11-50 employees
    Real User
    Top 10
    Easy to use, scalable, and reliable

    What is our primary use case?

    We mostly use Acronis Cyber Protect Cloud for a backup solution.

    What is most valuable?

    We turn on the solution and it works well for backing up our data, it is easy to use.

    What needs improvement?

    The Acronis Cyber Protect Cloud server could improve by having better performance.

    For how long have I used the solution?

    I have been using Acronis Cyber Protect Cloud for approximately one year.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    What do I think about the scalability of the solution?

    Acronis Cyber Protect Cloud can scale well.

    How are customer service and support?

    Acronis Cyber Protect Cloud technical support is good.

    How was the initial setup?

    Acronis Cyber Protect Cloud is…

    What is our primary use case?

    We mostly use Acronis Cyber Protect Cloud for a backup solution.

    What is most valuable?

    We turn on the solution and it works well for backing up our data, it is easy to use.

    What needs improvement?

    The Acronis Cyber Protect Cloud server could improve by having better performance.

    For how long have I used the solution?

    I have been using Acronis Cyber Protect Cloud for approximately one year.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    What do I think about the scalability of the solution?

    Acronis Cyber Protect Cloud can scale well.

    How are customer service and support?

    Acronis Cyber Protect Cloud technical support is good.

    How was the initial setup?

    Acronis Cyber Protect Cloud is straightforward to implement.

    What other advice do I have?

    I rate Acronis Cyber Protect Cloud a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate