I like the fact that in the duplicate section, I can find matches, and I can find situations where certain cells or certain cell points match, but there's a difference as well between two different records.
The tool's most valuable feature is its ability to import files from other software packages. Its reporting and visualization capabilities have made our reporting easier. Importing results into spreadsheets or other documents for incorporation into reports is particularly helpful.
It would be beneficial if the software could improve its capabilities when extracting data from databases, particularly for those who may not be familiar with SQL queries.