Zoho Analytics Reviews

Users find Zoho Analytics cost-effective at $50 per month, saving time and facilitating better decisions. Precise ROI is tough to calculate, but easy data analysis preparation boosts sales opportunities. It avoids database maintenance and data center setup costs, focusing efforts on analytics and dashboards. Users witness significant benefits in decision-making, with enhanced customer referrals and feedback. Its integration with Zoho People offers valuable real-time insights, improving reporting capabilities.

Zoho Analytics offers flexible pricing and licensing options suitable for enterprises, with cost-effectiveness compared to rivals like Tableau or Power BI. Users appreciate its affordability, especially when bundled with other Zoho tools. Plans range from basic to premium, with monthly pricing at $50 and annual fees providing savings. Bulk purchases through Zoho One can further reduce costs. Setup costs are minimal, involving mainly time for configuration, and there are no upfront fees.

• "I rate the tool's pricing seven out of ten. The licensing costs are yearly."
• "The product is expensive."
• "The pricing is okay. It is fair compared to the market."

Zoho Analytics is used for organizational process analysis, creating visualizations to identify trends, and improving customer experience from CRM to inventory. It supports education, generates reports, and consolidates data from various sources like CRM, IT, and finance. Users create dashboards, monitor business performance, forecast trends, and manage HR data. It connects multiple software systems, offering significant scalability and aiding sectors such as agribusiness, travel, and finance.

Zoho Analytics’ customer service is often rated high, with some noting fast and helpful responses. However, others mention delays in follow-up. Technical support is accessible but occasionally criticized for inadequate problem-solving. Companies appreciate Zoho's tutorials and direct support methods like live sessions. While responsive, some feel support lacks comprehensive system knowledge, leading to unresolved issues. Ratings vary, but users often find the team helpful despite some inconsistencies in service quality.

Users found Zoho Analytics's initial setup straightforward, especially for simple reports. Importing data from databases like Excel was easy, though advanced features lacked clear documentation, prompting reliance on tech support. Deployment time varied based on complexity, with some needing additional expertise. Familiarity with tools like Power BI helped simplify the process. Cloud deployment was favored, and syncing data sources proved challenging without prior experience. Although some faced initial difficulties, the program's functionality became manageable with practice.

Zoho Analytics demonstrates scalability from handling thousands to millions of records without issues. It's adaptable for small to mid-sized companies and supports a variety of users from developers to managers. Adaptability is highlighted with easy integration and license upgrades for more data. Users rate its scalability between six and nine out of ten, with some suggesting it could improve compared to competitors like Qlik Sense. Customers haven't reported significant scalability problems.

Users find Zoho Analytics stable with minimal downtime. They appreciate its strong performance even with large datasets. While some face occasional bugs, they are resolved quickly. Users rate stability positively, often between seven to ten out of ten. Connection strength depends on internet quality. Some experience chart issues under data limits, and there's a limitation with SQL query usage. However, many find it reliable compared to other applications, with room for improvements in advanced user features.