Zoho Analytics Reviews

We moved the data from Zoho Creator to Zoho Analytics and created reports. 

The tool needs to improve analysis and add more features. 

We used the solution to work on one project. 

I would rate the product a seven out of ten. 

My company has 18-20 users for the product. 

The tool's setup is easy and it is deployed on the cloud. 

I would rate the solution a seven out of ten. 

We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table. 

We use Zoho CRM and Zoho Analytics helps us to check reports on a daily monthly or yearly basis. 

I like the solution's Query Table feature which helps me write SQL queries. We can get data from different tables and then use it to create reports. 

I would like to add data directly to Zoho Analytics. 

I have been working with the product for one year. 

The tool is stable. 

I would rate the solution's scalability a seven out of ten. 

We have deployed the product on the cloud. 

Zoho Analytics is a good investment. 

The tool's pricing is similar to other Zoho applications and is affordable. 

I would rate the solution an eight out of ten. 

We use Zoho Analytics for sales and creating pipelines.

The most valuable feature of Zoho Analytics is its connectivity with ERP systems and the functionality to set up different fields for leads. It's also possible to connect Zoho with an external emailing system.

The solution's Deals section could be improved because it's sometimes complicated, and I don't like how the comments are organized there. There is no option to mention my colleagues in Zoho tasks. The solution's tasks and project management tools are weaker than those of its competitors.

It's better not to make the solution overly complicated because all new changes will require more time and resources to understand. I spent some time adjusting deals and extra fields. It makes sense to provide the interface with a standard setup that is as simple as possible for basic users who are not from IT. They can deploy the system and add features or fields when they need extra functionality. Initially, it must have a super simple sales tunnel like Trello's to-do list, which is super easy.

I have been using Zoho Analytics for four months.

I rate the solution ten out of ten for stability.

The solution is used in our organization by three people on our team and around 50 to 60 people from the main team.

I rate the solution’s scalability a seven out of ten.

If you compare Trello workflow with Zoho workflow, you will see that Trello is the winner.

Since we are IT staff, the initial setup of the solution was easy for us.

We deployed the solution within one day, in around six or seven human hours.

Zoho Analytics does not work as well as I expected for our daily reporting and analytics needs. I rate the solution six out of ten for daily reporting and analytics. Zoho Analytics is a place where I can store my leads. I don't like the sales funnel, and sometimes it looks tricky. I mainly use the solution because it's connected to our other software solutions and is a common solution for our customers.

The solution's drag-and-drop interface is okay. Zoho Analytics is deployed on the cloud in our organization. The solution's integration capabilities with other systems have been very useful to your organization, and I rate it ten out of ten. Just one ERP manager is needed for the solution's deployment and maintenance.

I would recommend Zoho Analytics because of its flexibility and connectivity. Users can pilot and play around with the export and import data. They can deploy the system and add extra users if they're happy. We chose Zoho Analytics mainly because it is scalable and stable. Zoho Analytics is a must-have solution because it's impossible to work with multiple B2B customers nowadays without a CRM system.

Overall, I rate the solution a six out of ten.

We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials. 

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures. 

The solution becomes easier if its performance could be improved. 

The product's setup is straightforward. The initial stage is a bit cumbersome because it's the stage where you define the formulas. However, once everything is setup, then it's easy. We use the tool's cloud-based version. You need to define the business requirements while deploying the product. 

We had a good background in Analytics and didn't need any third-party help. 

The product's licensing is reasonable. 

I would rate the solution a four out of ten. The product is a standard analytics platform. I have used many analytics platforms before. So I think we get to experience the bare minimum of what a recent platform can do for us. The solution is just standard for its purpose. The solution is easy if you have advanced skills in Excel since you need to define some formulas. 

If you are not good with Analytics, then get a third-party vendor to help you with the implementation. 

We use Zoho Reports for process, organisational analysis, and improvement. This means bringing in different data related to an organisational process and structure, including roles, responsibilities, systems, data, etc. We use the visualisations to identify trends and outliers in the data which helps us to find improvement opportunities.

Zoho Reports makes it easier and quicker for us to create insightful visualisations. It is much easier than downloading the data, then wrestling with Excel. The interactive visualisations can be shared very easily with colleagues and customers. It has made things easier and allowed us to deliver more value to our customers.

The report builder is very simple to use, and is one of the most intuitive that I have used. It is not as comprehensive as some, especially the more expensive tools, but that is the beauty of it; the simplicity. The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

We have seen a couple of bugs, but they were resolved very quickly. We found information on the bugs in the support portal.

Our usage is fairly limited in terms of the amount of data that we use.

There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you out, if necessary,

I have used TIBCO Spotfire and Qlik Sense in the past. Both are great tools, but cost was the main factor, and Zoho Reports did everything that we needed.

The initial setup is very simple. Although, if you need to do more than the most basic reports, then a knowledge of SQL is useful.

We implemented using an internal team.

An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis.

I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools.

Only previous used tools and MS Excel.

Setting it up is pretty easy.

The artificial intelligence capabilities that Zoho Analytics provides gives customers excellent insights into their business. It provides insights into leads, information about the team and about various sales activities. 

The graphical representations in the form of charts is excellent. The portal offers flexibility where a customer can summarize reports based on their requirements.

A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved. 

We have been using this solution for four years. 

This solution is good for small, medium or large companies. It is suitable for users of all levels and can provide insights for all departments. 

The customer support team for this solution are knowledgable. I would rate them an eight out of ten. 

Positive

We use our own technical team for deployment and the setup is straight forward. We can access the solution through Excel using laptops iPads, desktops and phones.

The time it takes to deploy Zoho depends on the use case. It ranges from two days to six months. 

This solution is reasonable as far as pricing is concerned.

Zoho Analytics is a robust solution that is easy to use. The kind of features they provided in the winter release last year was excellent. It's user friendly and dynamic dynamic.

I would rate this solution a nine out of ten. 

We use this solution for report generation.

The front end of this solution including the graph generation using SQL has been most useful.

The customer service and support for this solution could be improved by faster response times.

We have been using this solution for two and a half years. 

This is a stable solution. 

This is a scalable solution. 

I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.

Positive

The initial setup is straightforward. 

I would rate this solution an eight out of ten.