VMware Carbon Black Endpoint Reviews

In my company, we install VMware Carbon Black Endpoint at the workstations of end users to monitor events and verify logs to see if there is any malicious content running at an end user's workstation. The solution allows my company to track, find the logs, and do the verification based on a user's activities.

The most valuable feature of the solution stems from the support it provides. In my company, whenever we face any issues or downtime with the solution, there is no need to adhere to any timeline wherein we can only get support from the vendor within business hours since it provides support twenty-four hours and seven days a week.

I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup.

The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong.

The deadlock issue causes me to put more effort into installing an upgrade.

The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.

VMware Carbon Black Endpoint is a log system for one of the clients, and that's the main source where we get logs for their endpoints.

VMware Carbon Black Endpoint is a highly stable solution.

Our customers use the product for extended visibility and integrations with various solutions they have. They use it for consolidation and advancing their current measures. They also look to reduce costs. If a customer is a VMware client, they may go for Carbon Black to keep it all under one hat.

The tool is pretty stable.

Our primary use case for Carbon Black is endpoint security, similar to antivirus software.

The platform's alert system needs improvement in terms of its ability to manage alerts. At present, we have to manage them manually. It could be easier to use. Certain settings have limitations. For example, I cannot manually block some malware activities.

Customers want solutions that provide endpoint detection and response. The traditional antivirus solutions and the market trend are changing. Customers are asking for the latest technologies. Carbon Black has very good market strategies. We do the marketing activities and promote the product to the customers.

Getting the right technical support is a challenge.

The solution has significantly improved our organization by providing fast detection and protection management. It enables us to conduct various queries and manage vulnerabilities effectively, ensuring our systems are protected against known threats.

The platform's capability to protect endpoints, conduct live analysis, and detect system communication with malicious domains was valuable. 

Our primary use case is for protection and as an EDR solution. Moreover, it has all the same features as the other vendors, but what sets it apart is its very good coverage on the VMware side since it's a VMware product. 

When it comes to the pros of Carbon Black CB Defense, it produces a lot of events as per the MitraVax framework, which is good. It provides continuous monitoring and threat detection on endpoints and responds to security incidents. It uses machine learning and behavioral analytics to detect and respond to advanced threats.