What is our primary use case?
We primarily use the solution for threat protection. It was for a government project. It involves using a VPN and firewall.
What is most valuable?
It's easy to use. The interface is very good.
It was easy to set up initially.
The sandboxing is good.
It offers a very useful Excel protocol that isn't available elsewhere.
It is stable and reliable.
We've found the integration with different operating systems to be quite good. It works well with different types of extensions as well, including Adobe and Microsoft Office.
The solution is capable of scaling.
I consider the pricing to be pretty good.
What needs improvement?
The scalability could be better.
We'd like them to be better at dealing with script threats.
In sandboxing, the time to respond is slower than we would like. We'd like them to be able to process faster. For example, Fortinet, they are doing 18,000 files per hour. For Wildfire, it is elastic. It can support as many files as you get. McAfee doesn't react like that.
It does not support interfaces with HTTPS.
For how long have I used the solution?
We've used the latest version of the solution for one month.
What do I think about the stability of the solution?
The solution has been stable. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.
I'd rate the stability four out of five in terms of reliability.
What do I think about the scalability of the solution?
It's moderately scalable. I'd rate it three out of five in terms of its ability to expand.
How are customer service and support?
I don't deal directly with technical support. I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
The client chose McAfee as they are using the Excel protocol and the Excel protocol exists only in McAfee.
I've also used Palo Alto Wildfire as well.
How was the initial setup?
The initial setup was very simple and straightforward. It was not overly complex or difficult.
There is another team that manages the solution and handles the deployment, and therefore I was not directly involved in the implementation the whole way through.
What about the implementation team?
We have an internal team that can handle the initial setup.
What's my experience with pricing, setup cost, and licensing?
The product offers good pricing. It was not very expensive.
Which other solutions did I evaluate?
I've looked at Wildfire, McAfee, CheckPoint, and Fortinet.
What other advice do I have?
We have a partnership with McAfee.
We were using an older version of McAfee and I suggested the client use a new version. It is not my own product. It is for a customer. We are now on the latest version. We've migrated to the cloud.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)