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TestRail Reviews

Vendor: IDERA
4.0 out of 5
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Helped 864,797 peers since 2012

Featured TestRail reviews

TestRail mindshare

As of August 2025, the mindshare of TestRail in the Test Management Tools category stands at 11.4%, down from 13.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Test Management Tools

PeerResearch reports based on TestRail reviews

TypeTitleDate
CategoryTest Management ToolsAug 13, 2025Download
ProductReviews, tips, and advice from real usersAug 13, 2025Download
ComparisonTestRail vs OpenText Application Quality ManagementAug 13, 2025Download
ComparisonTestRail vs Tricentis qTestAug 13, 2025Download
ComparisonTestRail vs TFSAug 13, 2025Download
Suggested products
TitleRatingMindshareRecommending
OpenText Application Quality Management4.012.5%89%208 interviewsAdd to research
TFS4.06.5%87%99 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
11%
Financial Services Firm
8%
Insurance Company
6%
Healthcare Company
6%
Comms Service Provider
5%
Media Company
4%
Educational Organization
4%
Real Estate/Law Firm
4%
Construction Company
4%
Wholesaler/Distributor
3%
Government
3%
University
3%
Retailer
3%
Energy/Utilities Company
2%
Legal Firm
2%
Performing Arts
2%
Recreational Facilities/Services Company
2%
Outsourcing Company
2%
Non Profit
2%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%
Hospitality Company
1%
Training & Coaching Company
1%
Logistics Company
1%
 

TestRail reviews

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PeerSpot user
Automation Test Engineer Il at a computer software company with 11-50 employees
Verified user of TestRail
Jul 14, 2025
Integration between systems enhances efficiency with room for improvement in user roles clarity
SB
Test Architect at Zest Consulting
Verified user of TestRail
Mar 27, 2025
Saves significant effort with its simplicity and intuitive interface

Pros

"The biggest advantage of using TestRail is its simplicity and intuitive interface."

Cons

"Customer support could be enhanced. All the support is provided via chat and emails. Sometimes, you really need to speak to a person, and arranging such calls is not easy."
Find out what your peers are saying about TestRail. Updated July 2025
864,797 professionals have used our research since 2012.
StuartBarker - PeerSpot user
Managing Director at Corecom Quality Engineering
Verified user of TestRail
Sep 4, 2023
A tool that provides effective test management and real-time reporting capabilities

Pros

"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."

Cons

"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
StuartBarker - PeerSpot user
Managing Director at Corecom Quality Engineering
Verified user of TestRail
Mar 2, 2023
Easy to deploy, integrates well with Jira, and is stable

Pros

"The integration with Jira and the ability for extra configurations are the most valuable features."

Cons

"The test suite management has room for improvement as well as better reporting."
Khurram Jamil Khan - PeerSpot user
Head of SQA, Project Manager at Vroozi
Verified user of TestRail
Jul 10, 2023
A stable solution that efficiently creates test cases and milestones

Pros

"The product helps us create test cases and reports."

Cons

"The reports should be more user-friendly."
Deepan M - PeerSpot user
Senior DevOps Engineer at a computer software company with 1,001-5,000 employees
Verified user of TestRail
Dec 3, 2022
Case management tool used for two years for project management that needs little technical support

Pros

"This is a user friendly solution. "

Cons

"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
HeshamFouad - PeerSpot user
Quality and Technical Support Department Manager at dsquares
Verified user of TestRail
Feb 21, 2022
Product version discussed: Latest version
Integrates well, simple to learn, and straightforward exporting

Pros

"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."

Cons

"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
Hema Patil - PeerSpot user
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Verified user of TestRail
Jan 31, 2022
Various test case templates and test artifact maintenance make for a highly recommended solution

Pros

"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."

Cons

"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."