Sophos Central Reviews

Sophos Central provides cost-effective ROI by efficiently managing firewalls with a small team. Its lower pricing structure enhances ROI, offering significant cost savings, particularly through quick access to comprehensive reports. Clients appreciate the value for money and substantial benefits. Sophos Central's threat-hunting capabilities save around 60% of organizational costs within the first year, and its effectiveness in network security contributes to a quick return on investment, maintaining operations smoothly.

Sophos Central pricing is described as moderately expensive with users paying annual or three-year license fees. The solution is considered cost-effective, especially for mid-level and smaller organizations, offering good value compared to competitors like Fortinet and Microsoft Defender. Some users find the lack of short-term licenses a hindrance. The overall perception is that Sophos Central provides robust features at a reasonable price, with potential additional costs for managed services.

• "The tool is competitively priced."
• "There is a one-time fee for the hardware and an annual subscription fee, which is pretty good because we can get free updates."
• "The pricing of Sophos is quite reasonable and generally cheaper compared to competitors like Fortinet and Check Point."

Organizations primarily utilize Sophos Central for comprehensive security management across various environments. They deploy it for firewall, endpoint, VPN, and mobile device management, centralizing administration. It facilitates antivirus, anti-malware, and anti-ransomware protection, ensures compliance, and supports network and server security. By integrating cybersecurity components, it enhances defenses against threats, while synchronized management and reporting streamline operations.

Sophos Central's customer service is generally knowledgeable but can face challenges with language barriers and response times. Some users find the support prompt and expert, rating it up to ten out of ten, while others report delays, particularly with the Indian-based team. Many appreciate the support's availability and quality, yet some require repeated issue escalation. Documentation is also helpful, reducing the need for external help. Users highlight varying regional support effectiveness.

Sophos Central's initial setup is generally easy and quick, often completed in minutes. The cloud-based nature allows straightforward deployment. Documentation and user-centric interfaces contribute to a hassle-free experience. While multifactor authentication and firewall setup can pose challenges, users typically find the process less daunting than other solutions. Companies appreciate the minimal maintenance and automated updates, though manual intervention can be necessary for endpoint issues. With a sufficient internet connection, deployment is efficient.

Sophos Central demonstrates notable adaptability, efficiently accommodating various needs across diverse scenarios. Multiple organizations report effortless scaling with support from partners and minimal infrastructure investment. User-friendly licensing expansions facilitate growth. The platform is populated by medium to large enterprises, managing 25 to 2,000 users, and its uniform features ensure seamless scaling from firewalls to endpoint management. Ratings frequently approach ten, underscoring satisfactory performance in diverse environments. Sophos Central maintains stability with extensive scaling capabilities.

Sophos Central exhibits high stability with users frequently rating it between eight to ten out of ten. Users appreciate its cloud-based nature and centralized console, noting it operates effectively with minimal downtime. Challenges occasionally arise with system updates, specific Windows packages, regional latency from data centers, and threat alerts. However, these are typically resolved quickly. Users continue to rely on Sophos Central for its reliable performance across various regions and contexts.