

Find out in this report how the two AI-Powered Cybersecurity Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We returned our investment within the first year.
After adopting Sophos Central, we can easily integrate with ServiceNow, which means fewer employees, and that translates to money saved.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
In my recent experience with a support ticket, the engineer was not very effective and took longer than I expected.
If I call support at any time, they will assign a new engineer according to SLA immediately or within one to three hours.
Sophos Central integrates effectively with other products.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
Sophos Central's scalability is excellent because I can add any licenses at any time without needing to create a new console.
I believe Sophos Central's scalability is good compared to other EDR solutions that we have.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
It works really nice and performs really efficiently after configuration.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
I would add that the logs in Sophos Central should be more detailed. Sometimes, when we're checking the logs, they simply state that a file is blocked, but we can't find out why that is the case.
I saw how I can query history from my workstation to do threat intelligence.
I think Sophos Central could be improved by offering an on-premises option because some users prefer to keep their data locally rather than in the cloud.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
My thoughts on the pricing or licensing with Sophos Central are that it is very good.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
If it detects malware, it blocks it and then it sends it through to Sophos Central, which then sends me an email notification that one of the workstations picked up an infection or encountered an issue.
Sophos Central has positively impacted my organization because it allows us to utilize Sophos products in a single pane of glass, and with its synchronized security, it helps to protect our environment more effectively by isolating infected devices from the internet.
Sophos Central is very user-friendly and easy to manage.
| Product | Market Share (%) |
|---|---|
| Cortex XSIAM | 12.2% |
| Sophos Central | 0.8% |
| Other | 87.0% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 9 |
| Large Enterprise | 7 |
Cortex XSIAM acts as a critical element for SOC foundations, integrating SIEM and EDR capabilities, valued for threat detection and seamless security orchestration with Palo Alto Networks products.
Organizations find Cortex XSIAM beneficial for SOC foundations due to its capability to integrate SIEM and EDR tools, facilitating data collection, detection, and response. It connects with third-party data sources while reducing management effort and offering cost-effective alternatives to competitors like CrowdStrike and Trend Micro. Featuring automation and integration with Palo Alto Networks products, Cortex XSIAM enhances threat detection. Unified architecture allows a comprehensive view of attacks, further supported by machine learning and integration with existing vendor solutions, ensuring that users gain insights without significant manual log analysis.
What are Cortex XSIAM's key features?
What benefits are evident in Cortex XSIAM reviews?
Industries implement Cortex XSIAM mainly in technology-driven sectors where centralized endpoint protection and automation of forensic investigation are paramount. By integrating several third-party systems for incident response, companies in competitive markets leverage its attributes for heightened operational security efficiency. However, users note areas for improvement, such as Attack Surface Management and integration enhancements, to better suit tech-heavy industries needing extensive connectivity with cybersecurity solutions.
Sophos Central allows you to manage our award-winning Synchronized Security platform. Advanced attacks are more coordinated than ever before. Now, your defenses are too. Our revolutionary Security Heartbeat™ ensures your endpoint protection and firewall are talking to each other. It’s a simple yet effective idea that means you get better protection against advanced threats and spend less time responding to incidents. It’s so simple, it makes you wonder why nobody did it before.
We monitor all AI-Powered Cybersecurity Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.