Quadient Inspire Reviews

Name: Quadient Inspire
Brand: Quadient
Rating: 5 (14 reviews)

Vendor: Quadient

4.9 out of 5

14 reviews
100% willing to recommend

229 followers

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What is Quadient Inspire?UNIXBusinessApplication
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Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

Quadient Inspire is the #1 ranked solution in top Customer Communications Management (CCM) solutions. PeerSpot users give Quadient Inspire an average rating of 9.8 out of 10. Quadient Inspire is most commonly compared to OpenText Exstream: Quadient Inspire vs OpenText Exstream. Quadient Inspire is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Featured reviews

Sachin Patel

Solutions Architect at Customer Centrics

Jan 10, 2023

I am a solution architect and have played around with several CCM platforms. Among those, Quadient has ticked all the boxes. It offers ease of use, good flexibility, great output generation speed, and offers omnichannel/multi-channel output from one template. I have helped several clients…

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reviewer1850622

Senior Software Engineer at Tech Mahindra

Apr 28, 2022

They could add more functionality in near future in Inspire Interactive. For example, direct access of system variables. They could add border style for cells and could add a feature that would allow the height of cells to be increased. They could add features for adding text styles and paragraph styles inside snippets. We'd like to be able to see page breaks when we proof the blocks. They could add an automated feature where we could able to remove soft spaces and enters. They could add features where we could be able to rename the names of all the objects.

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reviewer1708815

Manager of Variable Data Technology at DX Marketing, LLC

Oct 29, 2021

The most valuable feature we have found is the speed to produce files and the number of files that can be sent at one time. Using other software, we would have to send one or two files at a time. Using Scaler, we can send all of the files at once and through a load balancer send them across multiple servers in one go. As stated above, we also have the flexibility to use the same templates for both web previews and print production files located inside of ICM. In our current environment, we have thousands of web previews a day.

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Quadient Inspire market share

As of March 2024, the market share of Quadient Inspire in the Customer Communications Management (CCM) category stands at 20.4%, marking a decrease of 28.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Communications Management (CCM)

Key learnings from peers

Valuable Features

"There's good flexibility in terms of integrating with other ecosystems."
"It supports various types of input files and can generate different types of output files."
"The most valuable feature we have found is the speed to produce files and the number of files that can be sent at one time."

Room for Improvement

"For the next release, I would like to see more features in the Evolve Cloud offering."
"We'd like to be able to see page breaks when we proof the blocks."
"It would be great to have an easy interface to handle the 80% of simple impositions and still have the complexity needed for the other 20%."

Pricing

"I can tell from my personal experience that if you know how to use the software, the return on investment comes in a really short time."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

21%

Insurance Company

16%

Computer Software Company

12%

Government

Healthcare Company

Manufacturing Company

Retailer

Real Estate/Law Firm

Media Company

Energy/Utilities Company

University

Construction Company

Educational Organization

Comms Service Provider

Non Profit

Legal Firm

Wholesaler/Distributor

Hospitality Company

Outsourcing Company

Logistics Company

Recreational Facilities/Services Company

Transportation Company

Performing Arts

Printing Company

Compare Quadient Inspire with alternative products

Learn more about Quadient Inspire

Quadient Inspire was previously known as GMC Software Inspire.

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Quadient Inspire customers

Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management