Service and Support
Microsoft Office SharePoint Server receives mixed feedback on customer service and technical support. Many find documentation and community resources helpful, though direct support is often rated moderate. Some experience delays and ineffective assistance, especially with complex issues. Partners report higher satisfaction levels, while others face challenges with third-party tiers. Timezone flexibility is praised, yet sanctions impact service availability in specific regions. Some prefer partner support over Microsoft's, noting corporate tier differences affect support quality.
Deployment
Initial setup of Microsoft Office SharePoint Server is generally straightforward and user-friendly, though complexity varies. On-premises setups present challenges, especially in large enterprises, involving intricate planning and potentially needing experienced personnel. In contrast, cloud deployments tend to be quicker and more efficient. Some users describe easy setup experiences, while others face longer deployment times due to architecture or user demands. Customization and licensing options add to the complexity level for different organizations.
Scalability
Microsoft Office SharePoint Server demonstrates significant scalability, easily accommodating feature expansion and increased user load without issues. Cloud-based deployment benefits from seamless scaling, avoiding server space concerns, while on-premises versions require hardware adjustments. Companies of all sizes experience minimal performance impact, supporting extensive user bases across multiple roles. High-volume environments, international deployments, and varied account numbers do not compromise responsiveness. Competitive alternatives exist, yet the platform efficiently handles scaling needs across diverse organizational structures.
Stability
Microsoft Office SharePoint Server is widely regarded as stable. Organizations report minimal issues, emphasizing the necessity of proper management and careful configuration to maintain its stability. Occasionally, minor crashes or bugs occur, but solutions are readily available. With enterprise-level capabilities, many users connect without significant performance concerns. Some associate issues with network bandwidth rather than platform constraints. The cloud-based nature contributes to its reliability, though activity can occasionally be slow.