Service and Support
Microsoft Azure Block Storage's customer service is generally reliable but can be inconsistent. Customers appreciate quick responses, particularly for high-severity issues, noting excellent experiences when a premium support package is used. However, feedback mentions challenges in reaching advanced engineers, frequent case transfers, and lengthy response times. Some partners receive rapid, seamless assistance due to their relationship status, while others report expertise gaps. Many find documentation sufficient for resolving issues independently without support interaction.
Deployment
The initial setup of Microsoft Azure Block Storage is generally simple and straightforward. Many users find it easy, requiring minimal time or technical expertise, while others consider the process complex with challenges in networking and architecture. Deployment times vary from a few minutes to a few days, depending on customer needs and technical familiarity. Easy access to online documentation aids users. Some report needing limited personnel for maintenance and setup.
Scalability
Microsoft Azure Block Storage is known for its robust scalability, frequently commended for accommodating a wide range of workloads. Users appreciate its seamless expansion capabilities and suitability for varying organizational sizes, from startups to large enterprises. While mostly rated positively, some mention cost considerations and occasional limitations. Microsoft Azure Block Storage supports extensive user bases and handles significant volumes efficiently, with flexibility to tailor scaling to specific needs. Most ratings fall between seven and ten out of ten for scalability.
Stability
Many users praise Microsoft Azure Block Storage for its high stability, with ratings often reaching eight or nine out of ten. However, some larger organizations encounter occasional issues or downtime. Most find it reliable, without bugs, glitches, or crashes, though availability can be a concern in specific regions. Backup and redundancy features are noted as strengths, and its performance is generally regarded positively.