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Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.
ManageEngine Desktop Central MSP [EOL] was previously known as Desktop Central MSP.
South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec
| Author info | Rating | Review Summary |
|---|---|---|
| Head of Infrastructure at a financial services firm with 11-50 employees | 4.5 | I use Desktop Central to manage Windows 10 endpoints and third-party updates, complementing Intune where it lacks granularity. It’s stable, scalable, and has excellent support. Direct integration with Intune would be ideal, but overall, I highly recommend it. |
| Product Manager at a tech services company with 11-50 employees | 4.5 | I highly recommend ManageEngine Desktop Central MSP for its robust endpoint security, patching, and management capabilities, delivering strong ROI. My main concerns are the 24/5 human support and MSP-specific billing. |
| Senior Information Technology Security Consultant at Intelector | 3.5 | I value ManageEngine Desktop Central MSP's features. However, I experience network issues, perceive a lack of add-ons, and struggle with customer support's English. Its cost-effective pricing model often requires extra feature purchases. |
| Cloud Solutions Architect at a philanthropy with 51-200 employees | 4.0 | I value Desktop Central for its batch management, simple UI, and strong ROI, making it easy to manage. While updates sometimes affect stability, I find it a cheap, scalable solution, rating it 8/10. |
| CEO at IMART OFFICE CONSULTANTS | I find Manage Engine a robust, easy-to-use, and highly scalable suite ideal for MSPs. Its intuitive interface and excellent support make it a leading solution, despite minor partnership model improvements needed. I highly recommend it. | |
| Administrador Sistemas VMware at a tech services company with 10,001+ employees | 4.0 | ManageEngine Desktop Central MSP is effective for large-scale OS deployment and patching, with good scalability and support. Although on-premise updates are cumbersome and licensing can be confusing and costly, its ease of use is a major plus. I rate it 8/10. |
| Senior Service Desk Analyst at a tech vendor with 10,001+ employees | 5.0 | I find ManageEngine Desktop Central MSP stable, scalable, and easy, offering user-authorized remote access that significantly reduces account reset calls. However, I believe the AD user creation process could be improved for greater efficiency. |
