Service and Support
Invicti's customer service and support receive high praise for professionalism and responsiveness, with ratings often reaching 8 or 9 out of 10. Technical support is detailed, offering demos and resolving issues efficiently. There are occasional language challenges but generally praised for swift issue resolution through multiple channels, including emails, social media, and active Google groups. Regional support varies, engaging local partners effectively, while direct technical support remains prompt and thorough in addressing queries.
Deployment
Invicti's initial setup is described as straightforward and user-friendly, with clear instructions minimizing guesswork. Many highlight the ease of installation across different environments, whether cloud-based or on-premises. Comprehensive documentation aids in configuration and integration with other tools, streamlining the process. Some note that enterprise environments or advanced features require additional steps but find these manageable with provided guides. Users emphasize the simplicity and quick configuration, making Invicti accessible for varied technical backgrounds.
Scalability
Invicti demonstrates strong scalability, handling large-scale web applications effectively. Multiple users highlight its ability to run concurrent instances and its adaptability to various platforms. Some note trade-offs between speed and accuracy, while deployment on larger networks shows promising scalability. Ratings commonly range from eight to 9.5 out of ten, affirming its ability to meet growing organizational needs without major issues. Occasional performance slowdowns during heavy operations are mentioned, but are not widespread concerns.
Stability
Invicti demonstrates strong stability, handling complex scanning with minimal downtime. Many praised its consistent performance, rating it highly, often 8 to 10 out of 10. Users noted it as stable, with rare crashes, no significant issues, and efficient resource management. Frequent updates and a robust architecture enhance functionality. However, some mentioned it could slow other processes, especially during resource-intensive operations, but it remains highly reliable for web application security tasks.
