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Infor ION Reviews

Vendor: Infor
4.4 out of 5
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What is Infor ION?

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

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Infor ION is the #10 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give Infor ION an average rating of 8.8 out of 10. Infor ION is most commonly compared to MuleSoft Anypoint Platform: Infor ION vs MuleSoft Anypoint Platform. Infor ION is popular among the large enterprise segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide
Business-to-Business Middleware
January 2026
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Infor ION mindshare

As of January 2026, the mindshare of Infor ION in the Business-to-Business Middleware category stands at 2.9%, down from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
Infor ION2.9%
IBM Sterling B2B Integration Services12.9%
MuleSoft Anypoint Platform9.8%
Other74.4%
Business-to-Business Middleware
 
 
Key learnings from peers

Valuable Features

Infor ION facilitates integration performance monitoring and manages inbound and outbound transactions with seamless middleware functionality. Users appreciate its stability and reduced learning curve. It offers user-friendly dashboards for direct task execution without backend knowledge. Customizable workflows enhance operational efficiency, catering to specific needs like approval levels, product details, and compliance requirements. Its ability to effectively connect with other platforms, including Infor LX on IBM and Windows servers, makes Infor ION highly versatile and practical.
  • "When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."
  • "Its stability is commendable, as I rarely encounter bugs or problems."
  • "ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

Room for Improvement

Infor ION lacks automated integration with Salesforce and struggles with older applications. The dashboard is complex, and there are insufficient connectors, leading to extra costs for integration. Current versions seem obsolete, affecting interface access and reporting capabilities are unsatisfactory. Comparisons with SAP and Oracle suggest deficiencies in user experience and visuals, crucial for users expecting modern, appealing reports. Quality depends on implementation, often requiring expertise to meet expectations.
  • "Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."
  • "The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
  • "The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

Popular Use Cases

Infor ION serves as middleware for integrating Infor applications, creating workflows, and monitoring transactions. Entities utilize ION to integrate third-party tools like planning systems and Oracle content management, as well as streamlining processes in sectors like pharma and automotive. They deploy ION for creating approval matrices and linking internal systems such as sales, purchase, and shipping, alongside applications like FactoryTrack for warehouse mobility.

Deployment

Infor ION's initial setup varies among users. Some find it complex, recommending a consultant, while others experience a straightforward process taking about a week. Users rate the deployment highly, mentioning only minimal coding involvement, usually completing it in two weeks. The setup process often includes defining teams and executing migrations in a test environment, where most changes are finalized. Some opt for cloud-based deployment, with options for on-premises availability too.

Scalability

Infor ION is generally recognized for its scalability, suitable for medium enterprises. While some entities successfully use its scalability, data optimization becomes essential when handling extensive daily records. Organizations with multiple offices and substantial data may face performance concerns as volume rises. For those with high revenue and significant data processing needs, larger resource demands might make Infor ION less optimal. However, its real-time data synchronization offers notable operational impact.

Stability

Users report positive experiences with Infor ION, highlighting its consistent performance without significant issues. Its stability receives high marks, often rated eight or nine out of ten. Feedback emphasizes the absence of bugs or problems, underscoring stability as a key strength.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Business-to-Business Middleware Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
18%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
7%
Non Profit
5%
Wholesaler/Distributor
5%
Energy/Utilities Company
4%
Retailer
4%
Healthcare Company
3%
Insurance Company
3%
Media Company
3%
Performing Arts
3%
Legal Firm
1%
Outsourcing Company
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Recreational Facilities/Services Company
1%
Educational Organization
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Transportation Company
1%

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Learn more about Infor ION

Infor ION was previously known as Infor Intelligent Open Network.

Infor ION customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

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Product Categories

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Business-to-Business Middleware

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Infor ION Reviews Summary
Author infoRatingReview Summary
M3 Principal Consultant at a computer software company with 1,001-5,000 employees4.0I find Infor ION easy to use with strong workflow automation and integration, though its reporting and scalability for large enterprises need improvement. It's ideal for mid-size organizations and offers manageable long-term maintenance costs.
IT and processes re-engineering manager at DEUTZ AG5.0I use Infor ION to connect Infor LX with Automotive and Supplier Exchange. It efficiently manages document volumes and is stable, but it's outdated. Upgrading to Infor 10 is necessary for better features, interface access, and third-party integration.
Head of Global Sales at phaxon services pvt ltd4.5I use Infor ION to create workflows and integrate applications, particularly with Infor's other solutions. It excels at building custom middleware but could improve on integrating with older applications. Its bundling with other Infor products maximizes cost efficiency.
Infor M3 Consultant at Wipro Limited4.5I find Infor ION invaluable for monitoring integration performance and transaction history between Infor M3 and third-party tools. However, the dashboard can be complex and tricky to use, posing a challenge for some users.
CTO at silicium consulting4.5No summary available
Director, Consulting Services at Blue Chip Computer3.5We use Infor ION to create workflows and integrate processes in the pharma sector. The middleware capabilities are its most valuable feature. However, it lacks connectors for all integration points, sometimes requiring us to build our own, raising costs.