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Infor ION vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
11th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Managed File Transfer (MFT) (14th), API Management (20th), Integration Platform as a Service (iPaaS) (12th)
 

Mindshare comparison

As of August 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.4%, up from 3.3% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.0%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had any issues with ION so far."
"ION is good for building custom middleware boxes."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"The tool's most valuable feature is middleware capabilities."
"Its stability is commendable, as I rarely encounter bugs or problems."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"The solution is flexible when it comes to adding integrations. It is much easier to use than the other tools we have to move the files. Across the board, we can move files in a short amount of time compared to our other existing tools."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"The platform has been very consistent and responsive."
 

Cons

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The dashboard is not very simple and can be a bit tricky."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"ION's integration with older applications could be better."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
"The solution's documentation is not up to the mark and needs to be improved."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
 

Pricing and Cost Advice

Information not available
"We pay per message we use. We spend about £19,000 a year with them."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"Pricing, compared to the tool that we had earlier, is cheaper."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Computer Software Company
15%
Healthcare Company
7%
Retailer
5%
Manufacturing Company
17%
Computer Software Company
10%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
 

Also Known As

Infor Intelligent Open Network
SEEBURGER BIS
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Infor ION vs. SEEBURGER Business Integration Suite and other solutions. Updated: July 2025.
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