My main use case for HiBob involves applying for leave, tracking holidays, and managing customer payroll. For a quick, specific example of how I use HiBob for leave approval, I have everybody's leave, annual leave, sick leave, and all of that entered into the system. Anybody who wants to apply for it selects the type of leave, the dates, and automatically it gets sent to the person who is in charge of approving it. They approve it, and the case is closed.
What is our primary use case?
How has it helped my organization?
HiBob has positively impacted my organization by making it very easy to track employee leaves and employee time off. Managing all of that in one system, having it all in one place, has really saved a lot of time for HR teams and management teams where approval does not need to go through a series of channels. It is all there in one platform and easily trackable.
The quickest outcome I can share since using HiBob is that when we need leave approved, it is much easier. It is quite quick to really assess and review whether it is something that can be approved, and it is just a matter of a few clicks. This is the easiest experience I have ever had.
What is most valuable?
The best features HiBob offers include payroll tracking, tracking of leave, and managing human resources across an organization.
Out of those features, I find all of it very useful for my day-to-day work, and it is very simplified. It is not complicated software to use. Everything works great, and I am quite happy with it.
What needs improvement?
I think HiBob is great the way it is. There is not anything, even something small, that I think could make HiBob better. I believe they have actually taken into consideration all of the angles of what a small to medium-sized startup or small to medium-sized business requires, and in our case especially, it works perfectly.
For how long have I used the solution?
I have been using HiBob since the day I started at this organization. It is our HR management system.
What do I think about the stability of the solution?
HiBob is very stable.
What do I think about the scalability of the solution?
HiBob's scalability is quite easily manageable. It is just a matter of clicking buttons, and if we need to expand our organization, entering that into the system is very easy.
How are customer service and support?
The customer support for HiBob is something we have not had any need to contact, but they have been really helpful. Whenever we have needed to move things around, we have not come across any issues, but anytime, especially regarding expansion or anything related to that, they have always been very responsive. I would rate the customer support on a scale of one to ten as a ten.
Which solution did I use previously and why did I switch?
I did not use a different solution before HiBob. We always started with this. We are a Finnish company and it is something that we have been using from the beginning.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing, there was no real setup cost. It was just a quite quick process.
Which other solutions did I evaluate?
Before choosing HiBob, we did not evaluate other options.
What other advice do I have?
I would rate HiBob overall as a ten on a scale of one to ten. I give it a ten because it is a software that is so easy to use, it has a great interface, and it is very simplified and not complicated at all. HiBob does not have AI capabilities. My advice to others looking into using HiBob is to go for it. It is a very easy-to-use software that will save a lot of time with setup. The setup is not clunky like other HR solutions, so this would be an option to really go for if you are a small to mid-sized organization.

