DX Performance Management Reviews

I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detail. I have also set thresholds for my needs.

Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. 

Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.

Our company uses the solution to monitor and gather information about link usage for premium and non-premium clients in the telecom industry. 

The solution is deployed on a virtual machine and we have six internal administrators. We don't have an exact user count because we have exposed all of our external customers, who are also premium customers in Mauritius, to the solution. 

The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products. It is not a structured database like normal SQL servers. 

Performance management for capacity monitoring of the Wells Fargo network. 

Performance-wise so far, so good. We have been ramping up close to the limit of the application: four million polled metrics. We are at approximately 3.6 million. So far, it has been doing alright. A couple of hiccups here and there, but overall we are happy with it.

It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you.

It does not really affect how the company functions, but it gives us insight into  performance slow downs, and if we need more bandwidth and more larger, heavy-duty equipment.

Our primary use case for Performance Management is the health and performance of our networks. To be able to baseline, trend, historically view performance information, as well as to see in real time how the infrastructure is performing relative to what our expectations are.

It's performed really well. As a matter of fact, when we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center.

To date we've been very happy with it, and we also use CA's Mediation Manager so that we can bring information in from non-traditional network gear, like layer 1 telecom transport, among others, using various protocols, and translate the legacy protocols to give us performance information for infrastructure that we haven't been able to see before.

The one thing it has helped us with, we're not in a completely predictive state at this point. Everybody wants to get to predictive now - analytics - and be able to stop the problems before they happen. What I will say is that we have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary.

Our primary use case is for network operations. We use it for customer information, as well as for information for our operations team. We are a service provider and we give our customers access to the Performance Center interface because it gives them information about the health of their network in different locations.

For example, for a large customer with, say, 100 locations, each of the customer's employees can see the network health in his area. That means that they provide them, for example, the WAN bandwidth and DNS requests and network-related metrics.

The first-line operators, who are sitting in front of the monitoring consoles can easily see if a problem is related to a customer location or to the complete customer network. It's very easy to see because you have the top-20 views of metrics. It can highlight where the problem is. It's very easy for them to see.

Also, the capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted.

I utilized the solution mostly from more of a data analytical perspective. We use it to collect stats on some of our devices, such as CPU utilization, member utilization, and interface utilization. It's used on our network gear.

The benefits I've seen are in troubleshooting scenarios of the software. For example, if the internet is not functioning as it would, we can see where the degradation in the performance is happening. The solution has provided us with the proper insight to analyze that and see that it's not actually that the service is not functioning properly, and see, for example, that the service needs to be increased as maybe it's not adequate for our usage.

For example, let's say, we're pushing out 10 GBs of data, and our service is only at 8 GBs. We're maxing out on the service, which is what is actually causing the slowdown. Knowing that we can take the proper action to upgrade. It also allows us to present evidence to go after additional funding to increase the capacity of the service.

The benefit is having the one-stop shop where we can integrate all of our CA products into one dashboard. They can use that one dashboard as a portal to click around to wherever they need to go. The dashboard integrates our data from Spectrum and CA PC, like the data collectors.

It has improved efficiency because now there is the one-stop shop where you can view all your data, instead of needing to click around in four different tools. Everybody's looking at the same data. You don't have people using their own tools, or using a different tool. Everybody's using the same data to correlate what is happening.

Our primary use case for the product was to actually monitor the devices in our network. To actually help alert on problems and issues, then do some type of self-healing for the issue. It was also there to find a way to build trends and look at our network to see what we look like now, and where we may have to plan going into the future.

The tool does pretty well. It is pretty new to us. We are still learning it. It is a broad value. People were a little hesitant when they started using the product. Now, it has become a vital tool for our use in the company, from a network perspective. 

Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on. That little component has created significant improvement for us that we were able to put in place. 

There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away. It was actually an added benefit to the tool for us.