ThousandEyes and DX Performance Management compete in the network monitoring category. DX Performance Management appears to have an edge due to its comprehensive features, justifying its higher cost according to user feedback.
Features: ThousandEyes provides in-depth network layer visibility and application monitoring, making it ideal for ISPs. It is recognized for its user-friendly path analyzer and scalability. DX Performance Management is noted for its integration capabilities and sophisticated dashboards. It also offers comprehensive performance data analysis, enhancing its suitability for large-scale environments, with a multi-tenant platform and device certification to boost usability.
Room for Improvement: ThousandEyes could improve application-level monitoring and integration with other Cisco products. Users seek more user-friendly dashboards and detailed documentation. DX Performance Management would benefit from enhanced reporting and quicker real-time data polling. There's also a desire for better system integration, with expanded device type editing capabilities needed.
Ease of Deployment and Customer Service: Both products typically deploy on-premises, with ThousandEyes offering hybrid cloud flexibility. ThousandEyes receives high marks for its responsive and effective customer service. DX Performance Management's support is appreciated for its availability and knowledgeable service teams, but some users note room for improved response times.
Pricing and ROI: ThousandEyes is considered relatively expensive with pricing based on flows and agents, valued for its efficiency in problem identification. DX Performance Management's pricing is scalable, particularly with a device-based licensing model popular among managed service providers. Both solutions offer good ROI, contributing to significant cost savings and sustained business operations.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 2.4% |
| DX Performance Management | 0.5% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).
The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.
Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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