What is our primary use case?
Our main use case for CrowdStrike Falcon Cloud Security is that we currently have no visibility into our cloud environments. We use a private cloud provider called OVH and a public cloud provider in a private version of Azure, while also currently evaluating Google Cloud. We need transparency and visibility across our entire infrastructure—from servers to actual VMs that are still running to Kubernetes containerization and all related components.
With CrowdStrike Falcon Cloud Security, we were able to monitor our entire Kubernetes landscape, which means we could see exactly what the individual pods are doing and what CVEs exist for PHP-to-shell or NodeJS-to-shell. Based on that visibility, we were able to react more quickly and patch the systems accordingly.
CrowdStrike Falcon Cloud Security is deployed in our company using a hybrid cloud environment. In our hybrid cloud environment, we mainly use Azure and OVH. We specifically protect our legacy stack and our new Kubernetes stack with CrowdStrike Falcon Cloud Security.
The most important cloud security use case for our company is cloud detection and response, which we use very often because we are also looking at where vulnerabilities might exist. Identity and access management is also central to me personally, focusing on checking where identities are stored, who enters which credentials, how they are secured, and so on.
Identity and access management is central to our company because it addresses problems we face due to a lack of knowledge about where all the access comes from. Considering we have many possible applications including external connections to banks, we face significant challenges around access execution, data locations, data outflows, user identification security, and addressing potentially compromised accounts.
In our overall strategy, runtime threat detection and preventive cloud security play essential roles since we are a cloud-first company facing challenges in transparency and awareness due to not owning our infrastructure. With CrowdStrike Falcon Cloud Security, we have created visibility to manage what is happening beneath the surface and how we can mitigate risks.
How has it helped my organization?
CrowdStrike Falcon Cloud Security has a positive impact on our company overall, especially in the sense that we now have not only transparency but also speed, enabling us to respond faster to security incidents and patch everything accordingly while also adjusting and optimizing our processes. We no longer have to look at five or six dashboards at the same time but actually just at one central dashboard, which is a truly significant advantage. This allows us to secure additional full-time positions with management and raise awareness for security to get a higher priority.
I can estimate the time and resources we have saved through the use of the central dashboard and the faster response capabilities. We evaluated everything from a purely mathematical standpoint and concluded that over the course of a year, we save the equivalent of at least one full-time position. We now have more transparency with less investment compared to before, when we had less transparency but a full-time employee and a SOC-NOC involved with ongoing contracts. This allowed us to mitigate or downgrade this managed service and effectively save one full-time role.
Collaboration between our security team, cloud team, and DevOps has changed through CrowdStrike Falcon Cloud Security as the team as a whole has grown closer together, resulting in more centralized insights. We still have a three-lines-of-defense model which now raises more requirements because increased visibility brings more tasks to manage.
CrowdStrike Falcon Cloud Security fits particularly well into our DevOps workflows, as my colleagues there are always open to new things. It has been well received by our security department and second line of defense, especially after migrating from a vendor that did not work as effectively, which made things much easier.
I have experienced benefits from managing our cloud security across the entire CrowdStrike Falcon platform. Visibility is one of the biggest factors from which we gained speed.
What is most valuable?
What I appreciate most about CrowdStrike Falcon Cloud Security is that we have a unified dashboard for everything, providing a global, transparent overview of all the solutions we use and the diverse challenges such as VMs and Kubernetes containerization. All of these are consolidated in one place, queried centrally and accompanied by guidelines that we can follow through, making it very helpful in truly creating transparency and awareness—both within our team for my employees and also toward management.
In my daily work, this central transparency and the dashboard help us significantly. For instance, with the latest findings around PHP-to-shell or NodeJS-to-shell, which affected us, we had the transparency to get an immediate overview. This allowed us to quickly take everything down, patch it, and bring the services back up again, enabling us to be back online within a very short time.
I think the governance and security features of the AI in CrowdStrike Falcon Cloud Security are very impressive. Overall, I am very positive about it. Complete cloud security is an important approach that we should have started implementing much earlier, as it undoubtedly makes our everyday work easier, saves us time, and serves as a defense against black hats, making it a key building block for our implementation.
CrowdStrike Falcon Cloud Security helps me address challenges in identity and access management. The product itself is the greatest help. It is the whole, the big picture, where every puzzle piece brings its advantages to form a comprehensive solution.
The platform is very helpful in correlating cloud vulnerabilities, identities, configurations, and runtime activities to understand actual risks. In today's world, where vulnerabilities appear in shorter timeframes, it is really a question not of whether we apply security updates but how quickly we can apply them and how automated we can make the process. This focuses on timing and quicker hardening while ensuring transparency about our existing resources.
What needs improvement?
To improve CrowdStrike Falcon Cloud Security, I would like to have not only API integration and the integrated AI used in a more interactive way but also an option to chat directly with an AI. This would give me an agent function that directly builds and implements everything for me so that starting from a blank page, it can be completely revised and built accordingly.
I find that no major adjustments have been made to the AI results from CrowdStrike Falcon Cloud Security, and I am missing the agent functionality where things would be automatically implemented.
For how long have I used the solution?
We have only started using CrowdStrike Falcon Cloud Security recently, approximately two months ago.
What do I think about the stability of the solution?
CrowdStrike Falcon Cloud Security is stable.
What do I think about the scalability of the solution?
I do not think there are any limitations regarding the scalability of CrowdStrike Falcon Cloud Security in my environment. I see it very positively.
How are customer service and support?
I am very satisfied with the customer support of CrowdStrike Falcon Cloud Security so far. Follow-up questions were answered directly, and I have had no negative experiences.
On a scale from one to ten, I would rate customer support a ten.
Which solution did I use previously and why did I switch?
With CrowdStrike Falcon Cloud Security, we consolidated tools by replacing Sophos, specifically its Cloud Optix module. We moved to a state-of-the-art solution since Sophos was using a model that was no longer being developed, creating the pressure that led us to advance our processes.
Before using CrowdStrike Falcon Cloud Security, we utilized Sophos' Cloud Optix module but decided to switch due to Sophos discontinuing their service and not wanting to develop it further.
What was our ROI?
As of now, the return on investment amounts to roughly one service contract of around €300,000 plus an additional full-time position for a year based on our calculations, although this still needs further evaluation to confirm its accuracy.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for CrowdStrike Falcon Cloud Security has been pretty smooth. We had a strategic partner help us set everything up, making the process very intuitive. We do not need managed service in the future and can handle implementation and further development ourselves.
Which other solutions did I evaluate?
Before deciding on CrowdStrike Falcon Cloud Security, we evaluated other solutions, including Palo Alto Cortex XDR.
What other advice do I have?
On a scale from one to ten, I would rate CrowdStrike Falcon Cloud Security a ten.
I chose a ten specifically because we saved a full-time position, cut external service providers, and gained speed, more transparency, and more visibility, leading to a clear ten for me.
I suggest that other companies looking into CrowdStrike Falcon Cloud Security or planning an implementation start step by step, experiment gradually, and definitely get started.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure