Cisco SecureX [EOL] Reviews

Name: Cisco SecureX [EOL]
Brand: Cisco
Rating: 4.5 (13 reviews)

Vendor: Cisco

4.5 out of 5

13 reviews
100% willing to recommend

131 followers

What is Cisco SecureX [EOL]?

Cisco SecureX is an integrated security platform that connects the breadth of Cisco's integrated security portfolio and the customer's infrastructure to create a consistent experience. The solution unifies visibility, enables automation, and strengthens your security across network, endpoints, cloud, and applications. Cisco SecureX is embedded within every Cisco Security product and supports integrations with SIEM and SOAR, so customers will not need to replace any solution or worry about layering on new technology.

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Featured Cisco SecureX [EOL] reviews

Alon K

CTO & VP of Cyber Solutions, Israel at Rockwell Automation

One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.

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reviewer1848303

Vice president of Risk Policy and Management at Morgan Stanley

Technical support is fair. I would rate it 3 out of 5. Because it was new and because it's Cisco and they had people changing all the time, it was just kind of a mixed bag of who you got and when. Then depending on the product you were integrating with, it got passed around to someone who knew what they were doing. It's touching so many different platforms, and each platform has a different tech support group. SecureX was trying to reach into all those different silos. I think that was part of the issue – it's trying to aggregate so many different products.

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Dene Lewis

Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited

I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.

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PeerResearch reports based on Cisco SecureX [EOL] reviews

Type	Title	Date
Category	Application Security Tools	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Nucleus	0.0	0.3%	0%	0 interviews Add to research

Valuable Features

Customers find the third-party integrations and the tool's capability to pick up third-party threat feeds valuable. The ability to create workflows using low-code capabilities is also powerful. The Orchestrator and visibility features are highly praised, allowing users to handle investigations and receive notifications for further action.

The consolidation of applications and visibility is appreciated, eliminating the need to access multiple management consoles. The ability to create firewalls and rules online, along with the resilience and support provided, has improved network architecture. The automation and orchestration tools are also highlighted as valuable features. Additionally, users appreciate the convenience of accessing data from multiple products in one place.

"Integrates well with our existing security infrastructure."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."

Room for Improvement

Cisco SecureX has several areas that could use improvement, including the need for more integration with collaboration platforms. Users believe that the ability to drive actions and gain insights through these platforms would greatly enhance the product's value. Additionally, users expressed a desire for the product to expand into more areas and involve third-party integrations. They believe that by incorporating more third-party integrations, users will have access to more analytics and data. Some users specifically mentioned wanting integration with other solutions, such as DNA, for non-security purposes.

Another improvement that was highlighted is the search feature for firewall rules, which users found to be lacking in terms of ease and efficiency. Users also mentioned that while the product provides information, they would like to see more actionable items and remediation capabilities integrated into the automation. The documentation and on-prem integration were also areas that users felt could be improved. Users mentioned that the set of applications integrated with the product was not comprehensive, with some gaps in functionality.

The on-prem integrations were described as cumbersome and in need of refinement, while the cloud-based integrations were praised for being easy to integrate.

"Enhancing automation capabilities could further improve the product."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"One of the improvements the product needs is more integration with collaboration platforms."

ROI

The Cisco SecureX solution has provided significant benefits and value for the organization. It has saved time by automating tasks and allowing for proactive monitoring and investigation of security events. This has freed up resources to focus on higher-level tasks and improved the efficiency of teams. The solution has also demonstrated a return on investment and resulted in quicker response times, with the benefits becoming apparent within a few months of implementation.

Pricing

Users have expressed positive feedback regarding the pricing of Cisco SecureX, emphasizing its cost-effectiveness and the fact that it is free when bundled with other Cisco products. However, some users have expressed a desire for a different pricing model, as a significant portion of their project budget is allocated towards Cisco.

"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"It is free. It can't get any better than that."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."

Popular Use Cases

The primary use case of Cisco SecureX is to provide a centralized platform for managing and analyzing security events and incidents. It allows users to access and monitor various Cisco security products, as well as integrate with third-party solutions like Office 365 and Azure.

SecureX offers visibility across different components of security, such as Firepower, emails, and the cloud. It enables businesses to streamline their security management by providing a one-stop shop with features like a ticketing system, enrichment, and playbook integration.

SecureX is particularly useful for investigating threat incidents and improving security incident management. It acts as a dashboard that aggregates reporting from the Cisco stack into a single location, allowing users to customize the display of relevant information.

This solution is primarily utilized by the security department and a select group of individuals, including top cybersecurity engineers and management personnel.

Service and Support

Customers have reported positive experiences with the customer service and support provided by Cisco SecureX. They appreciate the ability to access security features from anywhere, including when working remotely. The support team is described as responsive and providing excellent service. However, there have been some mixed experiences. This is likely due to the complexity of integrating different platforms and products, resulting in inconsistent support quality.

Deployment

The setup for Cisco SecureX is generally described as easy and straightforward. Customers mention that it is a SaaS-based platform that can be set up easily, often with step-by-step instructions provided. It is cloud-based and offers integrations with different devices.

Some users mention that the setup process only involves logging in, installing, and running the software. They also highlight the convenience of integrating other products with Cisco SecureX, describing it as a simple process that can be done with just a few clicks.

However, there are a few reviews that mention a more complex setup experience, with one user stating that it took about a month to deploy. Additionally, some mention that integrating on-premises solutions required more effort and sometimes resulted in inconsistencies.

Scalability

Users have consistently expressed positive opinions about the scalability of Cisco SecureX. They mention that the solution is easily integrated and deployed over the cloud with no limitations. The scalability is said to extend across the entire Cisco product line, as well as non-Cisco products, indicating its flexibility. Users report no issues with scalability, and some even express plans to increase usage in the future.

Stability

Based on the reviews, users have found the stability of Cisco SecureX to be reliable and consistent. They appreciate receiving notifications about any issues and updates, especially when these are resolved. The solution is described as working well and offering good stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cisco SecureX [EOL] Buyer's Guide for additional reliable information.

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Cisco SecureX Features

Cisco SecureX has many valuable key features. Some of the most useful ones include:

Unified overview: Cisco SecureX offers key metrics on transactions and threats for network, endpoints, cloud and applications. In addition, the SecureX interface is integrated into all Cisco Security technologies.

Automation and an increase in operational efficiency: With Cisco SecureX, you gain better automation of workflows for products of the Cisco Security portfolio and third parties, allowing you to focus on other more important tasks. By eliminating manual work (through automatic identification of threats using analytical data of Cisco Talos and other sources), the solution helps your organization save a significant amount of time.

Security strengthening: Cisco SecureX makes it easy to compare analytical data from a set of various sources with the telemetry received from network, endpoints, e-mail, cloud, and third-party products.

Cisco SecureX Benefits

Some of the benefits of using Cisco SecureX include:

Secure every business endeavor with an open, integrated platform that has out-of-the-box interoperability and scales to meet security needs.

Advance your security maturity level using existing resources.

Turn security from a blocker into an enabler. Cisco SecureX allows you to add new security capabilities for the threat landscape.

Maximize your operational efficiency, helping you get the most from your security investments.

Reviews from Real Users

Below are some reviews and helpful feedback written by Cisco SecureX users.

PeerSpot user Wouter H., Technical Team Lead Network & Security at Missing Piece BV, shares several reasons why he thinks the solution is fantastic. In his opinion, “SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together. If an email is received on a machine and malware is being executed, it can be put into lockdown mode. The fact that you can have a single solution that combines endpoint intelligence with email intelligence, firewalls, and publicly available intelligence is really helpful. Also, SecureX provides us with contextual awareness throughout our security ecosystem. Before SecureX, things that were not possible, or that would take days, now literally take seconds to find out.

Michal S., Infrastructure Engineer at a media company, says, “SecureX provides many measurements and has a really good dashboard. Working with it you are able to see things very clearly and you have every detail on a single display. That saves us money and time.” He also adds, “It brings all our data into a central point. It also shows us many data connections between many of our environments. SecureX gives you really good information about potential risks. You are able to find the source of a risk, a potential risk from a user or a machine.”

Blair A., Technology Director at Shawnee Heights USD #450, explains, "One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."

Cisco SecureX [EOL] was previously known as Kenna.AppSec, Kenna.VI.